Check that the subtitle file format is supported.
Check that the language is supported.
(You can check the language of the subtitle file by opening the file in the Notepad.)
If subtitles encoding is incorrectly set, subtitles may not be displayed properly.
Press the button on the remote control during video playback actions. Select and
change the Code Page value.
If you play a video file stored on another device by using the content sharing feature,
subtitles may not be available depending on the programme you use.
Subtitles are not supported if you are playing video through an NAS unit. Consult your
NAS manufacturer.
My USB storage device is not recognised when connected.
Check whether it is a USB storage device supported by the TV.
For more information, see Connecting External Devices Connecting USB in User
Guide.
Troubleshooting Recording Issues
Refer to Enjoy Live TV Recording in the User Guide for details on recording.
How do I start recording?
Connect a USB storage device with at least 4 GB of total space. The device must have at
least 1 GB of available space. (Refer to Connecting External Devices Connecting
USB in the User Guide for details on USB storage devices.)
Press the button on the remote control and select Record.
you can also start recording by long pressing button on the Magic Remote.
Some USB storage devices require formatting on your TV. Formatting deletes all data
stored on the USB storage device, and the device is formatted with the NTFS or FAT32
file system. Before you connect a USB storage device to your TV, back up any data that
is stored on your device to your PC.
Which signals support recording?
Real-time and scheduled recordings are available only for programmes received directly
by the TV.
Programmes from the set-top box cannot be recorded.
Protected content is not recorded.
