Bedienungsanleitung Liebherr DRe 3900 (Seite 22 von 24) (Englisch)

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Defect Cause Remedy

→The appliance was opened too

many times or for too long.

uWait to see if the required temperature corrects itself.

If not, contact Customer Service (see 9.4 Customer Serv‐

ices) .

→ The temperature is set incorrectly. uTurn down the temperature and check after 24 hours.

→The appliance is too close to a heat

source (oven, radiator, etc).

uMove the appliance or the heat source.

→The appliance was not correctly

installed in the recess.

uCheck if the appliance was installed correctly and that

the door closes properly.

The door seal is

defective or needs

to be replaced for

another reason.

→The door seal can be replaced. It

can be replaced without the need

for special tools.

uContact Customer Services (see 9.4 Customer Services) .

The appliance

builds up too much

ice or condensa‐

tion.

→The door seal may have slipped out

of its groove.

uCheck that the door seal is well fitted in the groove.

9.3.2 Features

Defect Cause Remedy

The internal light

does not come on.

→ The appliance is not switched on. uSwitch the appliance on.

→The door was open for longer than

15 minutes.

uInterior lighting turns off automatically after approx. 15

min. with the door open.

→The LED interior light is faulty or

the lid is damaged.

uContact customer service (see 9.4 Customer Services) .

The freezer

compartment

cannot be closed.*

→The lock is on when the door is

open.

uUse the handle again.

9.4 Customer Services

First check if you can fix the error yourself (see 9 Customer

help) . If you can't, contact Customer Services.

Please refer to the enclosed “Liebherr-Service” brochure for

the address.

WARNING

Unprofessional repair!

Injuries.

uHave any repairs and action - not expressly specified -

on the appliance and mains cable carried out by service

personnel only. (see 8 Maintenance)

uA damaged mains cable may only be replaced by the

manufacturer, the manufacturer’s Customer Service or a

similarly qualified person.

uIn the case of appliances with an IEC connector, the

change may be made by the customer.

9.4.1 Contact Customer Services

Make sure you have the following appliance data at the

ready:

qAppliance name (model and index)

qService no. (Service)

qSerial no. (S no.)

uLook up the appliance information on the display

(see Info) .

-or-

uReferring to appliance info on the nameplate

(see 9.5 Model plate) .

uNote down the appliance information.

uNotify Customer Services of the following: Give us the

appliance data.

wThis will help us to provide you with a faster, more accu‐

rate service.

uFollow any further instructions given by Customer Serv‐

ices.

9.5 Model plate

The model plate is behind the drawers on the inside of the

appliance.

Customer help

22 * Depending on model and options

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Liebherr DRe 3900 Seite 22

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