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u
Read the appliance
designation
Fig. 7 (1)
,
service No.
Fig. 7 (2)
and serial No.
Fig. 7 (3)
off the type
plate located inside
the appliance on the
left-hand side.
Fig. 7
u
Notify the customer service, specifying the fault, appliance
designation
Fig. 7 (1)
, service No.
Fig. 7 (2)
and serial No.
Fig. 7 (3)
.
w
This will help us to provide you with a faster and more accu-
rate service.
u
Keep the appliance closed until the customer service
arrives.
w
The food will stay cool longer.
u
Pull out the mains plug (not by pulling the connecting cable)
or switch off the fuse.
7 Malfunctions
Your appliance is designed and manufactured for a long life
span and reliable operation. If a malfunction nonetheless
occurs during operation, check whether it is due to a handling
error. In this case you will have to be charged for the costs
incurred, even during the warranty period. You may be able to
rectify the following faults yourself:
Appliance does not work.
→
The appliance is not switched on.
u
Switch on the appliance.
→
The power plug is not properly inserted in the wall socket.
u
Check power plug.
→
The fuse of the wall socket is not in order.
u
Check fuse.
The compressor runs for a long time.
→
The compressor switches to a low speed when little cold is
needed. Although the running time is increased as a result,
energy is saved.
u
This is normal in energy-saving models.
→
SuperFrost is activated.
u
The compressor runs for longer in order to rapidly cool the
food. This is normal.
A LED on the bottom rear of the appliance (at the
compressor) flashes regularly every 15 seconds*.
→
The inverter is equipped with a diagnostic LED.
u
The flashing is normal.
Excessive noise.
→
Due to the various speed steps, speed-regulated* compres-
sors can generate different running noises.
u
The sound is normal.
A bubbling and gurgling noise.
→
This noise comes from the refrigerant flowing in the refriger-
ation circuit.
u
The sound is normal.
A quiet clicking noise.
→
The noise is produced whenever the refrigeration unit
(motor) automatically switches on or off.
u
The sound is normal.
A hum. It is briefly a little louder when the refrigeration
unit (the motor) switches on.
→
The refrigeration increases automatically when the
SuperFrost, function is activated, fresh food has just been
placed in the appliance or the door has been left open for a
while.
u
The sound is normal.
→
The ambient temperature is too high.
u
Solution: (see 1.2 Appliance range of use)
Vibration noises
→
The appliance is not standing firmly on the floor. As a result
objects and adjacent units start to vibrate when the refriger-
ator is running.
u
Align the appliance using the adjustable feet.
The temperature display indicates: F0 to F5.
→
There is a fault.
u
Please contact the after-sales service (see 6 Mainte-
nance) .
Power failure flashes in the temperature display . The
highest temperature reached during power failure is indi-
cated in the temperature display.
→
The freezer temperature rose too high over the last hours or
days due to a power failure or power interruption. When the
power interruption is over, the appliance will continue to
operate in the last temperature setting.
u
To cancel the display of the warmest temperature: press
alarm button
Fig. 3 (9)
.
u
Check the quality of the food. Do not consume spoiled food.
Do not re-freeze thawed food.
DEMO shines in the temperature display.
→
The demo mode is activated.
u
Please contact the after-sales service (see 6 Mainte-
nance) .
The outer surfaces of the appliance are warm*.
→
The heat of the refrigeration circuit is used to prevent
condensate from forming.
u
This is normal.
The temperature is not cold enough.
→
The door of the appliance is not properly closed.
u
Close the door of the appliance.
→
Insufficient ventilation.
u
Keep ventilation grille clear, and clean it.
→
The ambient temperature is too high.
u
Solution: (see 1.2 Appliance range of use) .
→
The appliance was opened too frequently or for too long.
u
Wait to see whether the appliance reaches the required
temperature by itself. If not, please contact the after sales
service (see 6 Maintenance) .
→
Too much fresh food was placed inside without SuperFrost.
u
Solution: (see 5.8 SuperFrost)
→
The temperature is incorrectly set.
u
Set the temperature to a colder setting and check after 24
hours.
→
The appliance is too close to a source of heat (stove, heater
etc).
u
Change the position of the appliance or the source of heat.
Dashes (“- -”) are shown on the display.
→
The freezing temperature has risen above zero degrees
because of a power cut or power interruption.
u
See also "Power failure" and "
"
8 Decommissioning
8.1 Switching off the appliance
u
Press the On/Off button
Fig. 3 (1)
until the display goes dark.
Release button.
w
If the appliance cannot be switched off, the child lock func-
tion is active (see 5.2 Child proofing) .
Malfunctions
10 * Depending on model and options
… 10

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