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u
Enter the numerical code 151 to select the customer menu.
Customer menu
The following functions can be called up in the customer menu:
- Self diagnostics
The device carries out self diagnostics and checks all elec-
trical components.
- RESET
The appliance is reset to the factory settings.
u
Close the door.
u
Contact customer service and give them the required appli-
ance information.
w
This will help us to provide you with a faster, more accurate
service.
u
Follow any further instructions given by Customer Services.
Alternatively you can read off the appliance information
from the model plate:
u
Read off the appliance
name
Fig. 42 (1)
,
service no.
Fig. 42 (2)
and serial no.
Fig. 42 (3)
from the
model plate. The
model plate can be
found on the inside of
the appliance on the
left.
Fig. 42
Licence agreements:
Licences used can be viewed at ©.
u
Press ©.
7 Malfunctions
Your appliance is designed and manufactured for a long life
span and reliable operation. If a malfunction nonetheless
occurs during operation, check whether it is due to a handling
error. In this case you will have to be charged for the costs
incurred, even during the warranty period. You may be able to
rectify the following faults yourself:
Appliance does not work.
The appliance is not switched on.
u
Switch on the appliance.
The power plug is not properly inserted in the wall socket.
u
Check power plug.
The fuse of the wall socket is not in order.
u
Check fuse.
The appliance plug does not fit the appliance properly.
u
Check the appliance plug.
The compressor runs for a long time.
The compressor switches to a low speed when little cold is
needed. Although the running time is increased as a result,
energy is saved.
u
This is normal in energy-saving models.
SuperCool is activated.
u
The compressor runs for longer in order to rapidly cool the
food. This is normal.
Excessive noise.
Due to the various speed steps, speed-regulated* compres-
sors can generate different running noises.
u
The sound is normal.
A bubbling and gurgling noise.
This noise comes from the refrigerant flowing in the refriger-
ation circuit.
u
The sound is normal.
A quiet clicking noise.
The noise is produced whenever the refrigeration unit
(motor) automatically switches on or off.
u
The sound is normal.
A hum. It is briefly a little louder when the refrigeration
unit (the motor) switches on.
The refrigeration increases automatically when the
SuperCool function is activated, fresh food has just been
placed in the appliance or the door has been left open for a
while.
u
The sound is normal.
The ambient temperature is too high.
u
Solution: (see 1.2 Appliance range of use)
A low hum.
The sound is produced by air flow noise of the fan.
u
The sound is normal.
Vibration noises
The appliance is not standing firmly on the floor. As a result
objects and adjacent units start to vibrate when the refriger-
ator is running.
u
Align the appliance using the adjustable feet.
u
Keep bottles and jars apart.
The DEMO symbol appears on the screen. In addition
some time elapses.
DEMO mode is activated.
u
OFF Press .
DEMO is displayed in the top right corner of the screen.
DEMO mode is activated.
u
Unplug the appliance.
u
Plug the appliance in again.
w
The DEMO symbol appears on the screen. In addition some
time elapses.
u
OFF Press .
The outer surfaces of the appliance are warm*.
The heat of the refrigeration circuit is used to prevent
condensate from forming.
u
This is normal.
The temperature is not cold enough.
The door of the appliance is not properly closed.
u
Close the door of the appliance.
Insufficient ventilation.
u
Keep ventilation grille clear, and clean it.
The ambient temperature is too high.
u
Solution: (see 1.2 Appliance range of use) .
The appliance was opened too frequently or for too long.
u
Wait to see whether the appliance reaches the required
temperature by itself. If not, please contact the after sales
service (see 6 Maintenance) .
The temperature is incorrectly set.
u
Set the temperature to a colder setting and check after 24
hours.
The appliance is too close to a source of heat (stove, heater
etc).
u
Change the position of the appliance or the source of heat.
The internal light does not come on.
The appliance is not switched on.
u
Switch the appliance on.
The door was open for longer than 15 minutes.
u
The internal light switches itself off automatically after about
15 minutes if the door is open.
The LED illumination is faulty or the cover is damaged:
Malfunctions
* Depending on model and options 19
19

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