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ErrorCodesandTroubleshooting
Er1: The smartphone or tablet does not receive the Bluetooth signal from the
specific bluetooth fitness equipment.
Troubleshooting: Turn off the Master Power Switch of the fitness equipment
to the OFF position, wait 30 seconds, then turn on the Master Power Switch
to the ON position. If the screen still shows Er1, please notify your local
Customer Service Center.
Er2: Over voltage protection trip.
Troubleshooting: Turn off the Master Power Switch of the fitness equipment
to the OFF position, wait 30 seconds, then turn on the Master Power Switch
to the ON position. If the screen still shows Er2, please notify your local
Customer Service.
Er3: Excessive current from the controller of the fitness equipment.
Troubleshooting: Turn off the Master Power Switch of the fitness equipment
to the OFF position, wait 30 seconds, then turn on the Master Power Switch
to the ON position. If the screen still shows Er3, please notify your local
Customer Service.
Er4: Excessive current from the drive motor.
Troubleshooting: Over the weight capacity for the fitness equipment. Turn
off the Master Power Switch of the fitness equipment to the OFF position,
wait 30 seconds, then turn on the Master Power Switch to the ON position. If
the screen still shows Er4, please notify your local Customer Service.
Er5: Driver motor can not work or the motor wire that connects to the
controller of the fitness equipment is not connected properly.
Troubleshooting: Please notify your local Customer Service.
Er6: The specific bluetooth fitness equipment does not receive the Bluetooth
signal from the smartphone or tablet.
Troubleshooting: Turn off the Master Power Switch of the fitness equipment
to the OFF position, wait 30 seconds, then turn on the Master Power Switch
to the ON position. If the screen still shows Er6, please notify your local
Customer Service.
Er7: The Safety Tether Key is not placed onto the Mobile Device Holder.
Troubleshooting: Please place the Safety Tether Key onto the Mobile
Device Holder.