45
Bike Desk Troubleshooting
This bike desk has been designed and manufactured to be reliable and easy
to use. However, if you have a problem, these troubleshooting steps may help
you nd the cause.
Problem: The console is erratic or not lighting up.
Solution: Check to make sure the bike is properly plugged in. Make sure the
connectors on the bike and under the desktop are fully plugged in. If the
problem persists contact LifeSpan customer service.
Problem: “UART” appears in the display.
Solution: Turn the bike desk power switch o. Unplug and re-plug the
connections made in Step C on page 25 (DT5) on page 26 (DT7). Make sure
the thumb screws are properly tightened. Unplug the bike and plug it back in
and check to see if it functions properly.
Problem: “dc-6” appears in the display.
Solution: Turn the bike desk power switch o. Unplug and re-plug the
connections made in Step C on page 25 (DT5) on page 26 (DT7). Make sure
the thumb screws are properly tightened. Unplug the bike and plug it back in
and check to see if it functions properly.
Problem: The console isn’t connecting to the app via Bluetooth.
Solution: Go to lifespantness.com/support, and click to the Apps section
of FAQs. If further assistance is needed, please email coordinator@
LifeSpanFitness.com.
Problem: The desktop surface is not level.
Solution: Check to make sure the base feet are on a level surface. For a DT5,
make sure each extension tube is raised to the same height number as shown
on the extension tube. For a DT7, run calibration by pressing and holding the
height adjustment buttons simultaneously for three seconds
