34 Operating Instructions, Comfort 220.2, 250.2, 252.2, 250.2 speed GB (#83988)
Error Cause Solution
Message 7 - If no buttons are pressed within 120 seconds, the programming mode terminates automatically.
- OPEN and CLOSED door positions programmed without passing the reference point.
Message 8 - Reference point button defective. - Have the operator system checked.
Message 9 - No speed sensor impulses,
drive system is blocked.
- Have the operator system checked.
Message 10 - Door movement too stiff.
- Door blocked.
- Ensure that the door moves easily.
- Maximum driving power setting is too
low.
- Have the max. driving power (Section 9.3 / Level 2 /
Menu 1+2) checked by an expert.
Message 11 - Excess travel stop. - Have the operator system checked.
Message 15 - External photocell interrupted or
defective.
- Remove obstacle or have the photocell checked.
- Programmed for photocell, but no
photocell is connected.
- Deactivate or connect the photocell.
Message 16 - Power sensor for the automatic
cut-out is defective.
- Have the motor unit checked.
10.2 Malfunctions with error messages
10. Messages
