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Marantz PM7002 Seite 83

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ENGLISH
TROUBLESHOOTING
In case of trouble, check the following before calling for service:
1. Are the connections made properly ?
2. Are you operating the unit properly following the user’s guide ?
3. Are the power amplifi ers and speaker working properly ?
If the unit does not operate properly, check items shown in the following table.
If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the
internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest Marantz
authorized dealer or the Marantz Service Center in your country.
SYMPTOM CAUSE REMEDY
This unit cannot be turned
up.
The power plug is not connected.
Connect the power plug to the outlet.
No sound and picture are
output even when power is
on.
Mute is on.
Cancel mute using the remote controller.
The input cable is not connected
correctly.
See the connection diagram and connect the cables
correctly.
The master volume control is turned all
the way down.
Adjust the master volume.
The function selector position is wrong.
Select correct position.
No speaker output. The headphones are connected to the
headphone jack.
Disconnect the headphones. (Speakers will not
output sound when headphones are connected.)
Incorrect Audio or Video for
selected source.
Input cable connected incorrectly.
Connect the cable correctly by referring to the
connection diagram.
Incorrect Audio from a
channel.
Speaker cable connected incorrectly.
Connect the cable correctly by referring to the
connection diagram.
No Audio output from the
center channel speaker.
The center speaker cable connection is
incomplete.
Connect the cable correctly.
STEREO has been selected for Surround
mode.
When STEREO is selected for Surround mode, no
sound will be output from the center speaker. Set
another Surround mode.
Center = NONE has been selected in
SETUP mode.
Make the correct setting.
No Audio output from the
surround speakers.
The surround speaker cable connection
is incomplete.
Connect the cable correctly.
STEREO has been selected for Surround
mode.
When STEREO has been selected for Surround
mode, no sound will be output from the surround
speaker. Set another Surround mode.
Surround = NONE has been selected in
SETUP mode.
Make the correct setting.
No Audio output from the
surround back speakers.
The surround back speaker cable
connection is incomplete.
Connect the cable correctly.
Surround mode is not EX/ES mode.
Set surround mode EX/ES.
Surround back = NONE has been
selected in SPEAKERS SIZE SETUP
Make the correct setting.
SYMPTOM CAUSE REMEDY
Can not select EX/ES mode. Surround center= NONE has been
selected in SPEAKERS SIZE SETUP
Make the correct setting.
Input signal is incompatible.
Use 5.1channel source.
Can not select Pro Logic IIx
mode.
Input signal is incompatible.
Use 2 channel Dolby Digital input signal, PCM input
signal or analog input signal.
Can not select Neo:6 mode. Input signal is incompatible.
Use 2 channel DTS input signal, PCM input signal or
analog input signal.
Can not select CSII mode. Input signal is incompatible.
Use 2 channel Dolby Digital input signal, PCM input
signal or analog input signal.
No output to Subwoofer Out. Subwoofer = NONE has been selected
in SETUP mode.
Select Subwoofer = YES.
Noise is produced during
DTS-encoded CD or laser
disc play.
Analog has been selected for input.
Be sure to perform digital connection, select digital
input, then play.
A specifi c channel does not
produce output.
Nothing recorded on source.
Check the encoded channel on the source side.
FM or AM reception fails. Antenna connection is incomplete.
Correctly connect the indoor FM and AM antennas
to FM and AM antenna outlets.
Noise is heard during AM
reception.
Reception is affected by other electrical
fi elds.
Try changing location where the AM indoor antenna
is set up.
Noise is heard during FM
reception.
The radio waves from the broadcasting
station are weak.
Install an FM outdoor antenna.
Cannot get programmed
station when the PRESET
button is pressed.
Preset data has been erased.
Disconnecting power plug for long periods of time
will erase preset data. If that happens, input the
preset data again.
Control with the remote
controller fails.
Batteries are consumed.
Replace all the batteries with new ones.
Remote controller's function-key setting
is wrong.
Select different position from which equipment will
be controlled.
The distance between this unit and the
remote commander is too far.
Move closer to this unit.
Something is blocking the unit and the
remote commander.
Remove offending object.
Auto Setup (SPEAKER
SETUP) is not working.
Headphones are connected.
Disconnect the headphones.
SR7002-8002_U_01_ENG 3_3.indd 80SR7002-8002_U_01_ENG 3_3.indd 80 07.8.24 1:16:15 PM07.8.24 1:16:15 PM
… 83 …

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