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13-FAULTS/CAUSES/SOLUTIONS
ANOMALY POSSIBLE CAUSES SOLUTIONS
The air fan does not switch on. The product has not reached the
temperature.
Wait.
The remote control does not work. The remote control battery is at. Replace the battery.
Remote control faulty. Replace the remote control.
The product always runs at maximum
power when in automatic mode.
The room thermostat is in the maximum
position.
Reset the temperature of the remote
control.
Malfunctioning temperature probe. Check the probe and replace it if
necessary.
Faulty or malfunctioning control panel. Check the panel and replace if necessary.
The product does not switch on. No power supply. Check that the plug is inserted and the
main switch is in the “I” position.
Fuse tripped due to a fault. Replace the fuse with one with same
characteristics (5x20 mm F 3.15A).
Check the brazier. Clean the brazier and remove any deposits
or residues of non-burned pellets.
Check the position of the brazier. Put the brazier back in its place.
Check that the ignition plug warms up. Check and if necessary, replace.
Clogged smoke outlet or smoke duct. Clean the smoke outlet and/or the smoke
duct.
Faulty ignition plug. Replace the ignition plug.
