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33-RECOMMENDATIONS FOR SAFE USE
Technical Dept. - All rights reserved - Reproduction prohibited
RECOMMENDATIONS FOR A SAFE USE
ONLY A SUITABLE INSTALLATION ACCORDING TO THE UK BUILDING REGULATIONS (ADJ) AND A PROPER MAINTAINANCE
AND CLEANING OF THE PRODUCT CAN ASSURE YOU THE CORRECT FUNCTIONALITY AND A SAFE USE OF YOUR STOVE (ONLY
FOR UK).
We wish to notify you that we have been made aware of incidents involving domestic heating pellet stoves resulting from the stoves
having been incorrectly installed or inadequately maintained. In some cases the incident provoked an explosion that caused the glass
door on the stoves to shatter.
We would like to assure you that all of our products are very safe and are certied to the required European standards. The ignition
system has been tested carefully to increase the lighting eciency and avoid any trouble even in the worst working condition. Moreover
our structures are also provided with a safety device studied to discharge the eventual overpressure in combustion chamber, and avoid
any damage to the product and consequent risk for the nal user. However, like any stove, our stoves need to be properly installed and
maintained if they are to work safely.
Our studies suggest that these explosions are mainly caused by a combination of some or all of the following factors:
•  Clogged brazier holes or a deformed brazier, resulting from insucient maintenance, creating the conditions for a delayed ignition
causing a build up of unburnt gases
•  Insucient combustion air due to the stove not having a big enough air inlet or not having an air inlet at all
•  The use of smoke connections or ue pipe assembly which don’t comply with UK regulations and which don’t create the draught
required to eectively suck the smoke outside (e.g. too many bends in the ue).
•  Partially blocked ue pipes, which indicates poor maintenance, reducing the draw on the chimney making ignition dicult.
•  The chimney terminal not complying with our installation instructions and failing to prevent potentially dangerous down-draught.
This component becomes essential when the stove is installed in windy areas like coastal zones.
Any of the above factors or any combination of them could generate unburnt gasses which in the worst cases could explosively ignite
when there becomes enough oxygen present.
To avoid this rare but not impossible inconvenient, rst of all the installation shall be done in compliance with UK building regulations and
the suggestions described in this manual.
Furthermore it’s absolutely important to respect the following simple rules:
•  The brazier shall be always layed down in its proper position before any use of the product, removing completely the dirt if present
in the base plate
•  Pellets must not be fed manually into the brazier, both before ignition and during the working condition.
•  Eventual accumulated unburnt pellets in the burner after a failed ignitions must be removed before lighting
•  If a failed ignition aects the product repeatedly, despite a clean brazier and a usual fuel loading, we recommend that you
immediately stop using the stove and contact a qualied technician to check the stove functionality.
The respect of these suggestions is absolutely enough to guarantee a safe ignition and to avoid any inconvenient to the product.
If the above precautions are not fullled, and the ignition shows an abnormal amount of pellet in the brazier and a consequent heavy
generation of unburned gas in the combustion chamber, respect carefully the following suggestions:
•  Do not switch o the electrical power from the stove for any reason: this would arrest the gas exhaust blower with a consequent
spread of smoke into the room.
•  Precautionally open the windows to ventilate the installation room from eventual smoke outlet in ambient (the ue gas outlet could
work not properly).
•  Do not open the re door: this would aect the regular smoke evacuation from the chimney.
•  Simply switch o the stove by pressing the on/o button in the control panel (not the rear button of power supply!), and wait till the
smoke has been evacuated completely.
•  Before any re-lighting attempt, clean completely the brazier and its air passages from any dirt and unburned pellet; put it in the
proper position removing the dirt eventually present in the base plate. If a repeated failed ignition happens, stop using the stove and
contact a qualied technician to check the stove and chimney functionality
55

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