PELLET STOVES Chapter 8
INSTALLATION AND USE MANUAL
page 54
Problems/Causes/Solutions Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited
PROBLEM POSSIBLE CAUSES REMEDY
The smoke extraction
motor does not work.
No electrical supply to the stove.
The motor is broken.
Defective electronic board.
Control panel broken.
Check the supply voltage and the
protection fuse.
Check the motor and capacitor and
replace if necessary.
Replace electronic board.
Replace the control panel.
The convection air fan
runs continuously.
Temperature sensor defective or broken.
Fan broken.
The stove has not yet reached shutdown
temperature
Check the operation of the sensor
and replace if necessary.
Wait for a few minutes, check that
the motor is working and eventually
replace it.
Wait
The air fan does not
turn on
The stove has not reached temperature Wait
Remote control does
not work (if purchased
/ optional)
Remote control batteries flat.
Remote control broken.
Replace batteries.
Replace remote control.
In the automatic
position the stove
always runs at full
power.
Room thermostat set to maximum.
Temperature sensor defective.
Control panel defective or broken.
Reset the thermostat temperature.
Check the operation of the sensor
and replace if necessary.
Check the panel and replace if
necessary.
The stove does not
light
Lack of electricity supply.
Fuse intervened following a fault.
Check the grate
Make sure that the grate is clean
Check the position of the grate
Make sure that the sparkplug heats
Smoke outlet or duct blocked
Check that the electric socket is plugged
in and that the main switch is in position
“I”.
Replace the fuse with one having the
same characteristics (5x20 mm F 3.15A)
Replace the fuse.
Clean the grate of any incrustations or
residues of unburnt pellets.
Put the grate back in its seat.
Check and replace if necessary.
Clean the smoke outlet and/or smoke
duct
ATTENTION
The operations marked in bold type must be carried
out by specialised MCZ personnel.
The manufacturer refuses to accept any responsibility
and the guarantee lapses if this condition is not
respected.
