PELLET STOVES Chapter 1
INSTALLATION AND USE MANUAL
page 8
Warnings and guarantee conciliations Technical service - Rights reserved MCZ Group S.p.A. - Reproduction prohibited
product.
The term 'guarantee' is to be understood to denote the free-
of-charge replacement or repair of parts recognised to
have been defective at the start by reason of
manufacturing defects.
1.4.1. Limitations
The above guarantee does not cover components relating to electrical
and electronic parts, or fans, on which the guarantee period is 1 year
from the purchase of the product, documented as specified above. The
guarantee does not cover parts subject to normal wear such as
gaskets, glass, and any parts with can be removed from the firebox.
The replacement parts will be guaranteed for the remainder of the
guarantee period starting from the date of purchase of the product.
1.4.2. Exclusions
Variations in colour in the painted or ceramic parts, and crackling of the
glaze on the ceramics, do not constitute grounds for a claim under the
guarantee, as they are natural characteristics of the material and of the
use of the product.
The guarantee does not cover any parts which may be found to be
faulty as a result of negligence or carelessness in use, or of incorrect
maintenance, or of installation not complying with MCZ's specification
(see the relevant chapters in this user manual).
MCZ refuses to accept any responsibility for any damage which may be
caused, directly or indirectly, by persons, animals or things in
consequence of the failure to observe all the prescriptions laid down in
the instruction booklet, especially those concerning warnings on the
subject of installation, use and maintenance of the appliance.
If the product does not perform correctly, contact your local retailer
and/or importer.
Damage caused by transport and/or handling is excluded from the
guarantee.
For installation and use of the product, reference must be made
exclusively to the booklet supplied.
The guarantee will be invalidated in the event of damage caused by
tampering with the appliance, atmospheric agents, natural disasters,
electrical discharges, fire, defects in the electrical system, and caused
by lack of, or incorrect, maintenance in terms of the manufacturer's
instructions.
CLAIMS UNDER THE GUARANTEE
the request for action under the guarantee must be
addressed to the retailer, who will forward the claim
to MCZ's technical assistance service.
MCZ refuses to accept any responsibility in the event
that the stove or any other accessory have been
improperly used or modified without authorisation.
For all replacement of parts, only original MCZ spare
parts must be used.
