Bedienungsanleitung Medion MD 16471 (Seite 69 von 72) (Deutsch, Englisch, Holländisch, Französisch)

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costs already incurred in the form of a flat-rate handling charge, as well as to charge

the customer for the materials and labour required for the repair after submitting a

cost estimate. You will be informed in advance as the customer about these repair

charges; you are responsible for accepting or rejecting the repair process.

13.1.2. Exclusions

Malfunctions and damage to the device caused by external influences, accidental

damage, improper use, changes made to the product, modifications, upgrades,

the use of third-party parts, neglect, viruses or software faults, improper transport,

improper packaging or loss during the return of the product are not covered by the

warranty issued by the warranty provider.

The warranty will be invalidated if the fault to the device is caused by maintenance

or repair carried out by someone other than a service partner authorized by the

warranty provider. The warranty will also be invalidated if labels or serial numbers

on the device or a component of the device have been modified or made illegible.

13.1.3. Service Hotline

Before sending the device to the warranty provider, you must contact us via

the Service Hotline or the Service Portal. This ensures that you receive further

information on how to make a valid claim under warranty.

The use of the hotline may be subject to a charge.

The Service Hotline should under no circumstances be considered a substitute for

user training for software and hardware or reading the manual , nor does it provide

support for third-party products.

13.2. Special warranty conditions for PC, notebook,

pocket PC (PDA), devices with navigation

functions (PNA), telephone devices, mobile

telephones and devices with a memory function

Should any of the supplied options (e.g. memory cards, etc.) have a fault, you are

entitled to a repair or replacement. The warranty covers material and labour costs

for restoring the functionality of the product concerned.

The warranty can be invalidated if any damage to the product itself or the supplied

options results from the addition of any hardware to your product that is not

produced or distributed by the warranty provider.

A limited warranty is provided for supplied software. This applies to a pre-installed

operating system and also to supplied programs. For software supplied with the

device by the warranty provider, a warranty is issued that any data media, e.g. discs

and CD-ROMs on which the software is supplied, shall be free from faults in terms of

their materials and workmanship for a period of 90 days following purchase. In the

event of a faulty data medium being supplied, the warranty provider shall replace

the faulty data medium free of charge; any further claims are excluded. Excluding

the warranty for data media, all software is supplied without warranty. Furthermore,

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