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38
WARRANTY
We warrant to our customers that this product is free from defects in materials and workmanship as follows: for a
determined period from the date of original purchase, defective parts or a defective product returned to a repair
facility or an Authorized Service Facility ("ASF") for such product, as applicable, and proven to be defective upon
inspection, will be exchanged for new or comparable rebuilt parts, or a refurbished product, as determined by the
repair facility or the ASF.
Limited warranty repair or replacement shall not extend the original limited warranty period of the defective prod-
uct. This limited warranty does not cover any supplies or accessories, including but not limited to: software, blank
media, user-installed drives, etc.
EXCLUSIONS: this limited warranty does not apply, and you will have no remedy hereunder with respect to (a)
products that have been modified, opened, repaired or otherwise altered, except by an ASF, (b) products that have
been damaged or destroyed after delivery to the customer, (c) any third party software, interfaces, parts, supplies,
peripherals or other products or any defects resulting from use of the product in connection with such third party
products, (d) defects resulting from improper or inadequate maintenance, calibration or site preparation, (e) de-
fects resulting from any misuse, abuse, accident, neglect, negligence or any use other than in accordance with the
handling or operating instructions provided, (f) defects resulting from exposure to unusual physical or electrical
stress or from any operation other than in accordance with the published environmental specifications for the prod-
uct.
TO THE EXTENT ALLOWED UNDER APPLICABLE LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND WE SPECIFICALLY
DISCLAIM ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE AND NO IMPLIED WARRANTY APPLIES TO THE PRODUCT AFTER THE APPLICABLE
PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE. Some countries, states or provinces do not allow
exclusions or limitations on the duration of an implied warranty, so the above limitation or exclusion might not
apply to you. This limited warranty gives you specific legal rights and you might also have other rights that vary
from country to country, state to state, or province to province.
Our limited warranty is valid in any country or locality where we have a support presence for this product and
where we have marketed this product. The level of warranty service you receive may vary according to local stan-
dards. We will not alter form, fit or function of the product to make it operate in a country for which it was never
intended to function.
TO THE EXTENT ALLOWED UNDER APPLICABLE LAW, THE REMEDIES IN THIS LIMITED WARRANTY STATEMENT
ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL OUR COMPANY
OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST OUR COMPANY BE GREATER IN AMOUNT
THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY US WHICH CAUSED THE ALLEGED DAMAGE. WITHOUT
LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND
YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO
USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF OUR COMPANY. Some countries, states or
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT AS LAWFULLY PERMITTED, DO NOT EXCLUDE,
RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE
OF THIS PRODUCT TO YOU.
Please note the following:
Be sure to keep your purchase receipt in a safe place. Our company, at its option, may require a copy of the re-
ceipt to validate the warranty period effective date (i.e. date of purchase). Warranty liability only applies to mate-
rial or factory faults. It does not apply to damage due to breakage, for example, a crack in the housing. Our ser-
vice includes unit exchange or send-in repair:
Unit Exchange
In locations where Unit Exchange is available, we will send you a replacement unit. You must return the defective
unit to our company (using the shipping carton that the new one came in.)
Send-In Repairs
In locations where Send-In Repair Service is available, repair service can be obtained by shipping your unit to the
Repair Center. The unit will be repaired and returned to you.
For either Unit Exchange or Send-In Repairs, you must have an authorized RMA number from our support before
shipping your defective product.
Replacement products may be either new or equivalent in performance to new. Replacement or repaired products
may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.
Out-of-Warranty Support
In addition to providing free technical support during the warranty period, We are also available to support your
product after the warranty period has ended. This out-of-warranty support will be provided on a fee basis.
DUPLICATION OF THE INSTRUCTIONS FOR USE / TECHNICAL DATA
The documents contain legally protected information. All rights reserved. Duplication in a mechanical, electronic or
any other form is forbidden without the written authorization of the manufacturer.
42

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