16
5 Warranty
GB
Please contact your dealer or the service centre in case of a claim under the
warranty. If you have to send in the unit, please enclose a copy of your receipt
and state what the defect is.
The following warranty terms apply:
1. The warranty period for MEDISANA products is three years from date of
purchase. In case of a warranty claim, the date of purchase has to be
proven by means of the sales receipt or invoice.
2. Defects in material or workmanship will be removed free of charge within
the warranty period.
3. Repairs under warranty do not extend the warranty period either for the
unit or for the replacement parts.
4. The following is excluded under the warranty:
a. All damage which has arisen due to improper treatment, e.g. non-
observance of the user instructions.
b. All damage which is due to repairs or tampering by the customer or
unauthorised third parties.
c. Damage which has arisen during transport from the manufacturer to the
consumer or during transport to the service centre.
d. Accessories which are subject to normal wear and tear.
5. Liability for direct or indirect consequential losses caused by the unit are
excluded even if the damage to the unit is accepted as a warranty claim.
Please do not hesitate to contact us if you have questions about this or any
other product.
MEDISANA AG
Itterpark 7-9
D-40724 Hilden
Tel.: +49 (0) 2103 / 2007-60
Fax: +49 (0) 2103 / 2007-626
eMail: info@medisana.de
Internet: www.medisana.de
The service centre address is shown on the last page.
5.1
Warranty and
repair terms
