Bedienungsanleitung Mercedes C-Class 2019 (Seite 30 von 534) (Englisch)

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QR code for rescue card

The QR code is secured in the fuel filler flap and

on the opposite side on the B-pillar. In the event

of an accident, rescue services can use the QR

code to quickly find the appropriate rescue card

for your vehicle. The current rescue card con‐

tains the most important information about your

vehicle in a compact form, e.g. the routing of the

electric lines.

Further information can be obtained at http://

www.mercedes-benz.de/qr-code.

Data storage

Electronic control units

Electronic control units are installed in your vehi‐

cle. Some of these are necessary for the safe

operation of your vehicle, while some assist you

when driving (driver assistance systems). In

addition, your vehicle provides comfort and

entertainment functions, which are also made

possible by electronic control units.

Electronic control units contain data memories

which can temporarily or permanently store

technical information about the vehicle's operat‐

ing state, component loads, maintenance

requirements and technical events or malfunc‐

tions.

In general, this information documents the state

of a component part, a module, a system or the

surroundings such as:

operating status of system components (e.g.

fill levels, battery status, tire pressure)

status messages concerning the vehicle or

its individual components (e.g. number of

wheel revolutions/speed, longitudinal accel‐

eration, lateral acceleration, display of fas‐

tened seat belts)

malfunctions or faults in important system

components (e.g. lights, brakes)

information on events leading to vehicle

damage

system reactions in special driving situations

(e.g. airbag deployment, intervention of sta‐

bility control systems)

ambient conditions (e.g. temperature, rain

sensor)

In addition to providing the actual control unit

function, this data assists the manufacturer in

detecting and rectifying malfunctions and opti‐

mizing vehicle functions. The majority of this

data is temporary and is only processed in the

vehicle itself. Only a small portion of the data is

stored in the event or malfunction memory.

When your vehicle is serviced, technical data

from the vehicle can be read out by service net‐

work employees (e.g. workshops, manufactur‐

ers) or third parties (e.g. breakdown services).

Services include repair services, maintenance

processes, warranty claims and quality assur‐

ance measures, for example. The read out is per‐

formed via the legally prescribed port for the

diagnostics connection in the vehicle. The

respective service network locations or third

parties collect, process and use the data. They

document technical statuses of the vehicle,

assist in finding malfunctions and improving

quality and are transmitted to the manufacturer,

if necessary. Furthermore, the manufacturer is

subject to product liability. For this, the manu‐

facturer requires technical data from vehicles.

General notes

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