7. Troubleshooting, remedies and
after-sales service
Please observe the following before contacting
the after-sales service:
Problem:
The flash unit does not fire flashes.
Question:
Is the flash-ready light on?
• No:
- Is the flash unit switched on?
-
Has the flash unit switched itself off automatically?
-
Have the batteries been correctly inserted (poles)?
- Are the batteries fully charged?
• Yes:
- Activate the flash mode on the camera.
- Check that the flash unit is correctly mounted in
the camera’s accessory shoe.
Problem:
Flash shots are overexposed.
• Check that the flash unit is correctly mounted in
the camera’s accessory shoe.
• Set the TTL mode on the flash unit.
• The flash-to-subject distance must not be less
than 10 % of the maximum flash range.
• Select a lower ISO sensitivity on the digital ca-
mera or for the film, or a higher f-number.
• Have you set an exposure correction value for
flash shots on the camera?
Problem:
Flash shots are underexposed.
• Check that the flash unit is correctly mounted in
the camera’s accessory shoe.
• Set the TTL mode on the flash unit.
• The flash-to-subject distance must not exceed the
maximum flash range.
• Select a higher ISO sensitivity on the digital ca-
mera or for the film, or a smaller f-number.
102
ķ
