Bedienungsanleitung Mitsubishi WD-65838 (Seite 97 von 110) (Englisch)

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Appendices 97

For assistance call 1(800) 332-2119

Appendix E: Troubleshooting, continued

NetCommand IR Control (NetCommand-equipped models only)

Symptom Remarks

1. NetCommand unable to learn specific device

keys.

• A/V Device does not use IR format for remote control

signal. ITT and RF formats cannot be learned.

• Room lighting may affect the signal. Have the remotes very

close (6 inches or less) to the TV during Learning.

• Some, but not all, device key functions can be learned

by NetCommand. For example,

POWER

and

PLAY

may be

learned, but other functions may not.

• The signal from the remote control may not be strong

enough. Insert fresh batteries and try Learning again.

• The key was “learned” correctly but can be accessed only

from the Tools menu.

2. The A/V receiver is the selected audio source

but there is no sound.

A/V Receiver Set Up for Audio and Video Switching over HDMI

- Check to see if the A/V Receiver power is turned on.

- If the device is connected only to the TV (e.g., on

ANT or a front panel input), verify that the TV’s

AUDIO

OUTPUT

is connected to the A/V receiver and the

correct key has been “learned.”

- The A/V receiver is not switching properly because

you have not learned the IR codes for the A/V receiver

inputs to which your devices are connected.

3. There is no sound or picture from the A/V

receiver for my DVD player or other device

connected to the A/V receiver; the A/V

receiver should be sending video to the TV

over an HDMI cable.

(

A/V Receiver Set Up for Audio and Video

Switching over HDMI)

The NetCommand A/V receiver setup is not switching audio

and video inputs properly because you did not “learn” the

A/V receiver’s IR codes for the device inputs. See “Automatic

Audio/Video Switching Over an HDMI Connection,” page 72.

4. I’ve selected my DVD player or other sur-

round sound device in combination with the

TV speakers but hear no sound from the TV

speakers.

A/V Receiver Set Up for Audio and Video Switching over HDMI

With your DVD player connected to the A/V receiver, only video

is passed from the A/V receiver to the TV because of copy-

protection restrictions on the HDMI signal

5. I “learned” the

RECORD

key for my VCR/DVR

but when I pressed the

RECORD

key, the VCR/

DVR did not record anything.

Check that the VCR or DVR is receiving a signal directly from

your cable box or satellite receiver.

Home Network

Symptom Remarks

1. I cannot connect the TV to the

network.

Go to the Setup > Network menu. Obtain the TV MAC address and

provide it to the router.

2. I plugged in a wireless USB adapter,

but the wireless connection is not

working.

The network may be locked. Go to Setup > Network. Highlight the

network name and supply the pass code.

3. The

INTERNET

key only goes to VUDU. Normal operation. The TV receives all internet services through VUDU

Apps. The TV does not provide full internet access as does a web

browser on a computer.

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Mitsubishi WD-65838 Seite 97

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