5
2. STANDARD BEHAVIOUR
2.1 OUTDOOR ALARM WITH MOBEYE SIM AND INTERNET PORTAL
The Mobeye Outdoor Alarm with Mobeye SIM card and registered on the
Mobeye Internet Portal, has the following behaviour as factory settings:
- When a movement is detected by the passive infrared sensors, the
Mobeye Outdoor Alarm sends an alarm message to the Mobeye Internet
Portal. The Portal forwards the alarm as push notification, call (spoken
message), text message and/or e-mail to the ‘alarm contacts’.
- When the batteries need to be replaced, the Mobeye Outdoor Alarm
sends a ‘low battery’ message to the Mobeye Internet Portal. The portal
forwards this to the ‘service’ contacts.
- The unit will send test messages to the portal as communication check
(default: every 7 days). If these are not received in time, the portal sends
an exception message to the ‘service’ contacts.
Chapter 5 describes how to influence the standard behaviour.
Communication between the Mobeye Outdoor Alarm and the Mobeye
Internet Portal takes place via data (and SMS as fallback). Messages can be
sent as a push message to the Mobeye Messages app (via the portal). If a
contact confirms the receipt of the message, the subsequent contacts will
not receive it (alternatively a group message is possible). If the message is
not confirmed (or the app is not used), it can still be sent by call (with
spoken text). SMS and email are also possible. A credit system applies to
calling and SMS texting, the other methods are unlimited. At initialisation
and contract renewal, a starting credit is loaded, which is sufficient for most
users. In the event of a low balance, the account holder will receive an email
with the advice to top up online. The credit balance has an unlimited validity
period and applies to all devices under one account.
