Q. The yellow LED flashes once per second 4 times and then flashes very quickly before
turning off.
A. There is no micro SD card inserted, the card is not properly inserted, the card is full or
the card is defective. The card must be inserted with the gold contacts facing upwards,
towards the buttons. There should be a distinct spring action when inserting the last 5 mm
and there should be no friction whatsoever.
When the card is pushed 1 mm inside the body the card should latch with a distinctive click.
Never force the card, and never push the card more than max. 1 mm into the camera body.
Q. When the camera is turned on, the blue LED turns on for a second and then the yellow
LED turns on as normal. However, the Mode and Shutter buttons don't react and I can't
take any video or pictures. The camera is also not recognized by my PC as a removable
drive. When connected to the PC the green LED may be on or off.
A. The lens module ribbon cable is not connected properly or the lens module is damaged.
Q. When recording video, the Yellow LED blinks once after which there is a 1 sec. delay
and then the blue LED blinks once. After another 4 sec. the sequence is repeated. No video
is recorded.
A. The battery is not supplying a steady voltage and needs to be replaced immediately.
Q. When the camera is turned on, the blue LED turns on. It may turn off after a second or
two. The Mode and Shutter buttons don't react and I can't take any video or pictures. The
camera is also not recognized by my PC as a removable drive. When connected to the PC
the green LED may be on or off. The red LED may also blink 3 times while the camera
turns off.
A. The lens module ribbon cable is not connected properly or the lens module is damaged.
Q. The camera does not react. The green LED may be on or off.
A. The firmware may have entered a continuous loop, or the battery may be discharged.
•
Make sure the battery is fully charged.
•
Use a paper clip or similar object to press the Reset button. This should force the
camera to be turned off.
•
Wait 10 seconds.
•
Turn on the camera.
•
As a last resort, disconnect the battery and reconnect again after waiting 30
seconds.
Q. The camera functions normally but only records very short (5 sec.) clips and may turn
off.
A. This can be caused by the following:
•
The battery may not be charged. Charge the battery for about 2.5 hours until the
green LED turns off.
•
The battery is too cold to provide the power needed to record video. Keep the battery
warm before using the camera in cold temperatures (around freezing and below).
•
Check the integrity of your card by using the program h2testw to make sure your
card is genuine and not a fake card that has been up-rated.
•
The card used is not compatible with the camera. Use class 4 cards. Kingston cards
are recommended.
•
Problematic 64GB cards (or larger) may work better if formatted with FAT32 if used
with firmware v2.03 and below.
