Troubleshooting
Appendix
Troubleshooting
Symptom Possible Cause Solution
The unit does not
work.
The power cord may not be
plugged in.
Plug the power cord.
Button lock function may be
activated.
Deactivate the button lock
function.
[Dual] operating
mode can not be
selected.
There is insucient water in
the water container.
Pour water to the water
container.
[Turbo] fan speed
cannot be selected.
Operating mode may be set
to [Dual].
Set the operating mode to
[Clean] and try again.
Operating mode may be set
to [Auto] in dry humidity.
Set the operating mode to
[Clean] and try again.
Lighting color does
not changed.
Dust sensor part is dirty. Clean the dust sensor.
Purifying does not
work properly.
Room condition is seriously
polluted.
Ventilate indoor air by
opening a window.
Air lter needs to be replaced
or cleaned.
Replace or clean the air lter.
Installed on a too wide area.
Install the unit in the
appropriate location.
Button operations
does not work
properly.
You may operate with gloves
or not clean hands.
Take o the gloves or operate
with clean hands.
