Appendix A Troubleshooting and Support 77
Why is the Tablet PC lacking parallel, serial, and PS2 (mouse) ports?
• Microsoft Tablet PC certification requires the system to be completely Grab-and-Go—
that is, to be able to dock with and undock from all accessories without putting the
system into suspend or shutting it down. Connecting through legacy ports such as serial,
parallel, and PS2 often requires suspending or restarting the system, which prevents you
from moving between desktop mode and mobile mode seamlessly in one docking/
undocking step.
How do I adjust the Tablet PC for left-handed use?
• Open the Tablet PC Settings window. You can select left- or right-handed and change
the location of the menus. You should calibrate the Tablet PC screen if you change any
pen options (page 7).
Specifications
You can use System Information to find out more about your hardware and software
environment. From the Start menu, choose All Programs > Accessories > System Tools >
System Information.
You can find the specifications for other Motion Computing products at
www.motioncomputing.com/products.
Warranty and Insurance Programs
Motion Computing currently provides limited warranties on Motion products and
accessories. See the Warranty packaged with your Motion product or accessory or visit our
Web site at www.motioncomputing.com.
In addition, Motion Computing offers extended warranties along with various screen and
configuration insurance programs. Go to the Motion Computing Support and Services page
at www.motioncomputing.com/support.
Service and Support
If you need help with your Motion Computing J3400 Tablet PC, go to the Motion
Computing Support and Services page at www.motioncomputing.com/support.
This page will provide you links to all the information you need about Motion products,
technical support, customer services and professional services.
