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What Will Motorola Do?
If a covered defect or damage arises and a valid
warranty claim is received within the applicable
Warranty Period, Motorola, at its sole option, unless
otherwise required by applicable law, will either (1)
repair, at no charge, the defect or damage using new,
used or reconditioned/refurbished functionally
equivalent replacement parts; or (2) exchange the
Product with a replacement Product that is new or
which has been reconditioned/refurbished or
otherwise remanufactured from new or used parts
and is functionally equivalent to the original Product;
or (3) refund the purchase price of any Products
covered by the terms and conditions of this Limited
Warranty.
Products, parts and supporting documentation
provided to Motorola as part of the warranty process,
shall become the property of Motorola, and may not
be returned. When a replacement or refund is given,
the Product for which the replacement or refund is
provided must be returned to Motorola and shall
become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a) Consumable parts, such as batteries or
protective coatings designed to diminish over time
unless failure has occurred due to a defect in
materials or workmanship. As with all batteries, the
maximum capacity of the battery will decrease with
time and use; this is not a defect. Only defective
batteries and batteries that leak are covered by this
warranty.
(b) Cosmetic damage, including but not limited to
scratches, dents, cracks or other cosmetic damage.
(c) Damage caused by use with non-Motorola
products. Defects or damage that result from the
use of non-Motorola branded or certified Products,
accessories or other peripheral equipment, including
without limitation housings, parts, or software, are
excluded from coverage.
(d) Damage caused by accident, abuse, misuse,
liquid contact, fire, earthquake or other external
causes; including but not limited to: (i) improper
usage or operation (e.g. operating the Product
outside their permitted or intended uses as defined
by Motorola, including but not limited to as set forth
by Motorola in the Products' User Manual, Quick Start
Guide, Online Tutorials, and other documentation),
improper storage (e.g. subjecting the Product to
extreme temperatures), abuse or neglect (e.g.
broken/bent/missing clips/fasteners/connectors);
impact damage (e.g. dropping the Product) (ii)
contact with liquids, water, rain, extreme humidity,
heavy perspiration or other moisture; sand, food, dirt
or similar substances (except for Products sold as
resistant to such substances, but only to the extent
the damage was not caused by incorrectly securing
the phone's protective elements or subjecting the
Product to conditions beyond its stated
specifications or limits); (iii) use of the Products for
commercial rental purposes; or (iv) external causes
or acts which are not the fault of Motorola, including
but not limited to flood, fire, earthquake, tornado or
other acts of God, are excluded from coverage.
