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when the REN is less than 4. Any additional handsets and chargers that you register have a
REN of 0.
R&TTE
This product is intended for use within EU for connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive 1999/5/EC including compliance with ICNIRP
standard for electromagnetic energy exposure.
Declaration of Conformance
Hereby, Motorola declares that this product is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
The Declaration of Conformance for this product range is published on the website:
http://www.motorola.com/rtte
Connecting to a switchboard
This product is intended for use within EU for connection to the public telephone network and
compatible switchboard.
Inserting a pause
With some switchboards, after dialling the access code you may have to wait for a moment
while the switchboard picks up an outside line so you will need to enter a pause in the dialing
sequence.
Press and hold # to insert a pause (P) before entering the telephone number. You may also need
to enter a pause when storing international numbers or charge card numbers.
Recall
You may need to use the recall function if you are connected to a switchboard/PBX (Private
Branch Exchange), contact your PBX supplier for further information.
Help
For more solutions, see the full Help section in the main guide.
The icon is not scrolling when the handset is placed on
the base
• Bad battery contact – move the handset slightly
• Dirty contact – clean the battery contact with a cloth moistened with
alcohol
• Battery is full – no need to charge
• Use only rechargeable batteries. If non-rechargeable batteries are used
WARNING BATT will be displayed and charging will be stopped. Please
replace with rechargable batteries.
No dialling tone
• Check the connections. Unplug your phone then plug back in the mains
power.
• Batteries are empty - charge the batteries for at least 24 hours.
• You may be too far from the base - move closer.
• Use the line cable provided.
Poor sound quality
• Move closer to the base.
• Move the base at least one metre away from any electrical appliances.
The
icon is blinking
• Move closer to the base.
• Register the handset to the base.
Caller Line Identifi cation does not work
• Check your subscription with your network operator.
No ring tone
• If the
icon is displayed, the ringer is switched off. Increase the ringer
volume.
• For details, see the main guide.
No display
• Try recharging or replacing the batteries.
If LED is not lit up, then try disconnecting and connecting the base
power supply. (For D1010 series only)
Wall Mounting
• Please refer to the user guide for wall mounting template.
Need more help?
• For a full explanation of all features and instructions, please refer to the
main user guide online at:
www.motorola.com/cordless-phones
Using the phone
General information
Make a call
• Enter the phone number and
press
.
Answer a call
• When the phone rings, press
.
End a call
• Press .
Adjust earpiece volume
• During a call, press or
.
Redial last number
• Press on the handset, then
press
.
Change the ringer volume
and ringtone
• Press , scroll to
PERSONAL SET and press
.
HANDSET TONE is displayed,
press .
RING VOLUME is displayed,
press
.
• Press or to
adjust the ringer volume level
and press
to save the
setting.
• Scroll
to RING MELODY.
• Press .
• Scroll
or to select
your ring melody and press
to save the setting.
Add entry to phonebook
• Press , PHONEBOOK is
displayed.
• Press
, NEW ENTRY is
displayed.
• Press
, ENTER NAME is
displayed.
• Enter a name and press
.
• Enter a number and press .
• Scroll
or to select
a group melody and press ,
to save.
Dial from the phonebook
• Press then scroll
or
to the entry you want
to dial.
• Press
.
Paging/Find handset
• Press on the base. All
handset registered to the base
will ring.
• Press
again to stop ringing
or press any key on the handset
to stop the paging call.
For D1010 series
only
Switch the answering
machine on / off
• Press at the base. When the
base is switched on the LED is
illuminated.
Listen to messages
• Press at the base to play
messages.
To operate your answering machine
from the handset and base or by
remote access from another phone,
see the main user guide.
Important
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and
private switchboards in EU.
Safety and Electromagnetic Interference/Compatibility information
Only use the power supply suitable for this product range. Using an unauthorised power
supply will invalidate your guarantee and may damage the telephone.
Use only the approved rechargeable batteries supplied.
Do not open the handset (except to replace the handset batteries) or the base. This could
expose you to high voltages or other risks.
Radio signal transmitted between the handset and base may cause interference to hearing
aids.
Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/
alarms and computers if placed too close. It is recommended that you place your product at
least one metre away from such appliances to minimise any risk of interference.
All batteries can cause property damage and/or bodily injury such as burns if a conductive
material such as jewellery, keys, or beaded chains touch exposed terminals. The conductive
material may complete an electrical circuit (short circuit) and become quite hot. Exercise
care in handling any charged battery, particularly when placing it inside a pocket, purse, or
other container with metal objects.
Never dispose of batteries in a fi re. There is a serious risk of explosion and/or the release of
highly toxic chemicals.
It is recommended that advice from a qualifi ed expert be sought before using this product in
the vicinity of emergency/intensive care medical equipment.
• Medical Devices
Pacemakers: The Advanced Medical Technology Association (AdvaMed) recommends
that a minimum separation of 15 cms (6 inches) be maintained between a handheld wireless
device and a pacemaker. These recommendations are consistent with those of the U.S. Food
and Drug Administration.
Persons with pacemakers should: - ALWAYS keep the handheld wireless device more
than 15 cms from their pacemaker when the handheld wireless device is turned ON.
- Not carry the handheld wireless device in the breast pocket.
- Use the ear opposite the pacemaker to minimize the potential for interference.
- Turn the handheld wireless device OFF immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids Some digital wireless radios may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing aid manufacturer to
discuss alternatives.
Other Medical Devices If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
Cleaning
Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the product. Never use a dry cloth as this
may cause a static shock.
Environmental
Do not expose to direct sunlight.
The handset may become warm when the batteries are being charged or during prolonged
periods of use. This is normal. However, we recommend that to avoid damage you do not
place the product on antique/veneered wood.
Do not stand your product on carpets or other surfaces which generate fi bres, or place it in
locations preventing the free fl ow of air over its surfaces.
Do not submerge any part of your product in water and do not use it in damp or humid
conditions, such as bathrooms.
Do not expose your product to fi re, explosive or other hazardous conditions.
There is a slight chance your phone could be damaged by an electrical storm. We
recommend that you unplug the power and telephone line cord during an electrical storm.
Product disposal instructions
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE) directive. The
European Union’s WEEE directive requires that products sold into EU countries must have
the crossed out trashbin label on the product (or the package in some cases). As defi ned
by the WEEE directive, this cross-out trashbin label means that customers and end-users
in EU countries should not dispose of electronic and electrical equipment or accessories
in household waste. Customers or end-users in EU countries should contact their local
equipment supplier representative or service centre for information about the waste
collection system in their country.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been
put in place to recycle products using best available recovery and recycling techniques to
minimize the impact on the environment, treat any hazardous substances and avoid the
increasing landfi ll.
Product disposal instructions for residential users
When you have no further use for it, please remove any batteries and dispose of them and the
product per your local authority’s recycling processes. For more information please contact your
local authority or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check the terms and conditions of the
purchase contract and ensure that this product is not mixed with other commercial waste for
disposal.
Warranty Information
The authorized Motorola dealer or retailer where you purchased your Motorola product will
honour a warranty claim and/or provide warranty service. Please return your cordless telephone
to your dealer or retailer to claim your warranty service. Do not return your telephone to
Motorola. In order to be eligible to receive warranty service, you must present your receipt
of purchase or a comparable substitute proof of purchase bearing the date of purchase. The
telephone should also clearly display the serial number. The warranty will not apply if the type
or serial numbers on the product have been altered, deleted, removed, or made illegible.
What Is Not Covered By The Warranty
Defects or damage resulting from use of the Product in other than its normal and customary
manner or by not following the instructions in this user manual.
Defects or damage from misuse, accident or neglect.
Defects of damage from improper testing, operation, maintenance, adjustment, or any
alteration or modifi cation of any kind.
Breakage or damage to aerials unless caused directly by defects in material or workmanship.
Products disassembled or repaired in such a manner as to adversely affect performance or
prevent adequate inspection and testing to verify any warranty claim.
Defects or damage due to moisture, liquid or spills.
All plastic surfaces and all other externally exposed parts that are scratched or damaged due
to normal use.
Periodic maintenance and repair or replacement of parts due to normal usage, wear and
tear.
Technical Information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to
calculate the number of items which may be connected to any one telephone line. Your D1001
/ D1011 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the
telephones may not ring. With different telephone types there is no guarantee of ringing, even
, the Stylized M Logo
and all other trademarks indicated as such herein are trademarks of
Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © Motorola, Inc. 2008
Printed in PRC
Part number 6864527V01
EN version 1.2
Paging key
Volume Up
LED
Indicates when the answering machine is
on or off, and when you have messages.
Volume Down
Skip back Skip forward
Play
Delete
Answering
machine On/Off
Stop
Motorola D10 QSG EN v1.2.indd 2 02/09/2008 11:21:14
2

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