Bedienungsanleitung Motorola Droid Razr HD (Seite 74 von 78) (Englisch)

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73Safety, Regulatory & Legal

Please retain your original dated sales receipt for your records. For warranty service of your

Motorola product you will need to provide a copy of your dated sales receipt to confirm

warranty status.

Thank you for choosing a Motorola product.

Service & Repairs

Service & Repair s

If you have questions or need assistance, we're here to help.

Go to

www.motorola.com/repair

(United States) or

www.motorola.com/support

(Canada), where you can select from a number of customer care options. You can also contact

the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456

(TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

How to Obtain Service or Other Information

1. Please access and review the online Customer Support section of Motorola's consumer

website prior to requesting warranty service.

2. If the Product is still not functioning properly after making use of this resource, please

contact the Warrantor listed at the Motorola website or the contact information for the

corresponding location.

3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help

determine whether your Product requires service. You may be required to download, or

otherwise obtain and accept software updates from Motorola or a Motorola Authorized

Repair Center. You are responsible for any applicable carrier service fees incurred while

obtaining the required downloads. Complying with the warranty process, repair instructions

and accepting such software updates is required in order to receive additional warranty

support.

4. If the software update does not fix the problem, you will receive instructions on how to ship

the Product to a Motorola Authorized Repair Center or other entity.

5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)

a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written

description of the problem; (c) the name of your service provider, if applicable; (d) your

address and telephone number. In the event the Product is not covered by the Motorola

Limited Warranty, Motorola will inform the consumer of the availability, price and other

conditions applicable to the repair of the Product.

To obtain service or other information, please access and review the online

Customer Support section of Motorola's consumer website at www.motorola.com.

Motorola Mobility LLC Limited Global

Warranty Mobile Phones

Global Warranty

Note: This Limited Warranty is not applicable in Quebec, Canada.

FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR

REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR

COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY

ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER

PROTECTION LAWS AND REGULATIONS.

Who is Covered?

This Limited Warranty extends only to the first consumer purchaser of the Product, and is not

transferable.

What Does this Limited Warranty Cover?

Motorola Mobility LLC or its subsidiaries' warranty obligations are limited to the terms and

conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility LLC

or its subsidiaries (”Motorola”) warrant this Mobile Phone, and any in-box accessories which

accompany such Mobile Phone (”Product”) against defects in materials and workmanship,

under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by

the original end-user purchaser, or the period of time required by the laws of the country where

the Product is purchased, whichever is longer (”Warranty Period”).

Repairs made under this Limited Warranty are covered for the balance of the original Warranty

Period, or 90 days from the date of service, whichever is longer. Any upgrade to the original

product will be covered only for the duration of the original Warranty Period.

This Limited Warranty is only available in the country where the Product was purchased.

Motorola may provide service outside the country of purchase, to the extent that it is possible

and under the terms and conditions of the country of purchase.

This Limited Warranty applies only to new Products which are a) manufactured by or for

Motorola as identified by the “Motorola” trademark, trade name, or logo legally affixed to

them; b) purchased by consumers from an authorized reseller or distributor of Motorola

Products; and c) accompanied by this written Limited Warranty.

What Will Motorola Do?

If a covered defect or damage arises and a valid warranty claim is received within the

applicable Warranty Period, Motorola, at its sole option, unless otherwise required by

applicable law, will either (1) repair, at no charge, the defect or damage using new, used or

reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the

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Motorola Droid Razr HD Seite 74

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