Bedienungsanleitung Motorola Moto G Power - 2021 (Seite 35 von 38) (Englisch)

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Troubleshoot your phone

Data usage

You can track the amount of data your phone uploads and downloads.

Find it: Swipe up > Settings > Network & internet > Mobile network > App data

usage

Data Usage screen. View current billing cycle, data usage and a breakdown of which apps use the most data.

Some apps transfer data in the background when you’re not viewing them—to help

reduce this type of data usage, swipe up > Settings > Network & internet > Data

Saver.

Tip: To see Wi-FI data usage, tap swipe up > Settings > Network & internet >

Wi-Fi > Wi-Fi data usage.

Note: Usage information is provided to help you manage your phone. This may not

match the amounts charged by your service provider, as they’re not measured in the

same way.

18.35

MB used

CALLING

2.00 GB

2.00 GB data warning

25 days left

0 B

Access data using mobile network

Mobile data

Connect to data services when roaming

Roaming

18.35 MB used Dec 11, 2019 - Jan 10, 2020

App data usage

Off

Wi-Fi calling

Advanced

Data warning & limit

4G Calling

Use 4G sevices to improve voice and

othercommunications (recommended)

4G (recommended)

Preferred network type

Calling, Network, Access Point Names, To disable..

Advanced

Set a warning and limit

for how much data you

use.

See the total amount of

data used for this period.

Troubleshoot your phone

Restart or remove an app

If an app locks up your phone as soon as you turn it on, restart in Safe Mode: Press and

hold the Power button. When you see the Power o option, press and hold it. Your

phone restarts with Safe mode in the lower left. Then, try removing the app.

To exit safe mode, restart your phone.

Restart your phone

In the unlikely event that your phone stops responding to touches and button presses,

try a reboot—press and hold the Power button until the screen goes dark and your

phone restarts.

Check for software update

To manually check for updates, swipe up > Settings > System > Advanced >

System updates.

Your phone downloads updates over your Wi-Fi connection (if available) or mobile

network. We recommend that you download updates over a Wi-Fi connection. These

updates can be quite large and may not be available in all countries.

For safety reasons, your phone may receive security updates automatically over mobile

network, if Wi-Fi is not available.

Note: When updating your phone, make sure you have enough battery power to

complete the update.

If the mobile network updates are not available in your country, update using a

computer. On your computer, go to www.motorola.com/update.

Reset

To reset your phone to factory settings and erase all the data on your phone, swipe

up > Settings > System > Advanced > Reset options > Erase all data (factory

reset).

Warning: All downloaded apps and user data on your phone will be deleted. Data on

the cloud will not be deleted.

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