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TROUBLESHOOTING YOUR MR. COFFEE
®
COFFEEMAKER
Your MR. COFFEE
®
Coffeemaker has been carefully designed to give you many years of trouble-free
service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please
review the following potential problems and try the steps recommended BEFORE you call an
Authorized Sunbeam Service Center.
PROBLEM POSSIBLE CAUSE SOLUTION
THE “BREW NOW”/ON • The appliance is unplugged. • PLUG UNIT IN.
LIGHT DOES NOT LIGHT UP • There’s a power outage. • WAIT FOR POWER TO
BE RESTORED.
THE COFFEE IS • The appliance is unplugged. • PLUG UNIT IN.
NOT BREWING • There’s a power outage. • WAIT FOR POWER TO
BE RESTORED.
• The water reservoir is empty. • CHECK THE WATER
WINDOWS.
• The filter basket is not • INSERT FILTER BASKET
properly inserted. CORRECTLY.
• The decanter is not • PLACE DECANTER
placed all the way on CORRECTLY ON
the warmer plate. WARMER PLATE.
THE COFFEEMAKER • There are no coffee grounds • ADD THE DESIRED
ONLY BREWS WATER in the filter basket. AMOUNT OF COFFEE
TO THE FILTER.
THE COFFEEMAKER • The coffeemaker needs cleaning. • CLEAN COFFEEMAKER
BREWS SLOWLY AS DESCRIBED IN
“CLEANING AND
MAINTAINING” SECTION.
THE FILTER BASKET • The filter basket is not • INSERT FILTER BASKET
OVERFLOWS properly inserted. CORRECTLY.
• The decanter is not • PLACE DECANTER
placed all the way on CORRECTLY ON
the warmer plate. WARMER PLATE.
• The decanter lid is • PLACE LID ON THE
not on decanter. DECANTER.
• Too many coffee grounds • REMOVE FILTER DISCARD
were placed in the filter. GROUNDS. IF PAPER
FILTER, REPLACE. IF
PERMANENT FILTER,
RINSE. BEGIN BREWING
PROCESS AGAIN.
• The decanter was removed from
• TURN OFF AND UNPLUG
the warmer plate for more than THE UNIT. ALLOW TO
30 seconds. COOL. WIPE UP THE
SPILL. DO NOT SET HOT
DECANTER BACK ON THE
WET WARMER PLATE OR
IT MIGHT CRACK.
PROBLEM POSSIBLE CAUSE SOLUTION
THE COFFEE IS NOT HOT • There’s a power outage. • WAIT FOR POWER TO
BE RESTORED.
• Auto SHUT-OFF has been activated. • FOR BEST RESULTS,
BREW A FRESH POT OF
COFFEE.
THE COFFEE TASTES BAD • Coffee grounds other than • USE COFFEE GROUNDS
for an automatic drip coffeemaker RECOMMENDED FOR
were used. AUTOMATIC DRIP
COFFEEMAKERS.
• The ground coffee-to-water ratio • USE CORRECT GROUND
was unbalanced. COFFEE-TO-WATER
RATIO.
• The coffeemaker needs cleaning. • CLEAN COFFEEMAKER
AS DESCRIBED IN
“MAINTAINING YOUR
COFFEEMAKER”
SECTION.
THE GROUNDS ARE IN • The filter is not properly seated • SEAT FILTER PROPERLY
THE COFFEE in the basket. WITHIN THE FILTER
BASKET.
• The filter collapsed. • REMOVE FILTER AND
REPLACE.
Do you still have questions? You can call us toll-free at the MR. COFFEE
®
Consumer Service Department, 1-800-MR COFFEE (1-800-672-6333) or you can visit us at
www.mrcoffee.com.
TROUBLESHOOTING YOUR MR. COFFEE
®
COFFEEMAKER
