Bedienungsanleitung Nec NP216 (Seite 96 von 97) (Englisch)

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7. Appendix

5.LoanServiceChargesandConditions:

Upon acceptance of this NEC Projector, Customer agrees to assume

liability for this loan unit.

The current cost of use of this loan unit is US$200 for 12 calendar

days.

If Customer does not return the unit within the 12 calendar days, Cus-

tomer will be charged the next highest cost up to and including the full

listpricetoCreditCards,whichpricewillbeinformedbyNECAuthorized

Service Stations. Please see the attached listing of contacts for each

country to arrange for pickup of the loan unit.

If you return to their country of origin with the loan unit, you will be charged

additional freight to return the unit to the loaning country.

Thank you for your understanding of this program.

Condition of your TravelCare Service Program

Enduser is requested to understand following condition of TravelCare

Service Program and complete the necessary information on the ap-

plication sheet.

1.ServiceOptions:

Thereare 3 typesof [Service]available.Enduser has tounderstand

following condition and is required to ﬁll in the Application Sheet.

1) Repair and Return:

The ‘Faulty unit’ is sent or collected from the customer. It is repaired

and returned within 10 days to the customer, excluding transport

time.

There may have a case, repair and return can’t be done by NEC

AuthorizedServiceStation,becauseofshortageofsparepartsdue

to same model is not sold in the territory.

2) Repair and Return with Loan: (This service is limited to some Service

Stations)

This service is offered to the Enduser, who cannot wait until their unit

is repaired.

The customer can borrow a unit for US$200 up to 12 days. Customer

then sends in inoperableunit to nearest NEC AuthorizedService

Station for service. In order to prevent collection problem, Enduser

is required to ﬁll in Application Sheet.

Enduser needs to conﬁrm the availability of the Service to NEC

AuthorizedServiceStations.

3) Loan Only:

 Forthisservice,NECAuthorizedServiceStationsuppliesthecus-

tomer with a loan unit for US$200 up to 12 days. Customer keeps the

inoperable unit and when customer returns home, customer arranges

to have the projector serviced in the home country.

2.WarrantyExclusions:

This program does not apply if the Projector’s serial number has been

defaced, modiﬁed or removed.

If,inthejudgementofNECAuthorizedServiceStationoritsagentthe

defects or failures result from any cause other than fair wear and tear or

NEC neglect, or fault including the following without limitation:

1) Accidents, transportation, neglect, misuse, abuse, water, dust, smoke

or default of or by the Customer its employees or agents or any third

party;

2) Failure or ﬂuctuation of electrical power, electrical circuitry, air con-

ditioning, humidity control or other environmental conditions such as

useitinsmokingarea;

3) Any fault in the attachments or associated products or components

(whether or not supplied by NEC or its agents which do not form part

oftheProductcoveredbythiswarranty);

4) Any act of God, ﬁre, ﬂood, war, act of violence or any similar occur-

rence;

5)AnyattemptbyanypersonotherthananypersonauthorizedbyNEC

to adjust, modify, repair, install or service the product.

6) Any Cross-border charges such as, duty, insurance, tax etc.

3.ChargesforWarrantyExclusionsandOutofWarrantyCase:

In case faulty unit is under warranty exclusions case or under Out of

Warrantyperiod,NECAuthorizedServiceStationwillInformestimation

of actual service cost to the Enduser with reason.

4.DeadonArrival(DOA):

Enduser must take this issue up with their original supplier in the country

of purchase.

NECAuthorizedServiceStationwillrepairtheDOAunitasaWarranty

repair, but will not exchange DOA unit with new units.

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