Bedienungsanleitung Nec np500w (Seite 108 von 109) (Englisch)

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7. Appendix

5. Loan Service Charges and Conditions:

Upon acceptance of this NEC Projector, Customer agrees to assume

liability for this loan unit.

The current cost of use of this loan unit is US$200 for 12 calendar

days.

If Customer does not return the unit within the 12 calendar days, Cus-

tomer will be charged the next highest cost up to and including the full

list price to Credit Cards, which price will be informed by NEC Authorized

Service Stations. Please see the attached listing of contacts for each

country to arrange for pickup of the loan unit.

If you return to their country of origin with the loan unit, you will be charged

additional freight to return the unit to the loaning country.

Thank you for your understanding of this program.

Condition of your TravelCare Service Program

Enduser is requested to understand following condition of TravelCare

Service Program and complete the necessary information on the ap-

plication sheet.

1. Service Options:

There are 3 types of [Service] available. Enduser has to understand

following condition and is required to ﬁll in the Application Sheet.

1) Repair and Return:

The ‘Faulty unit’ is sent or collected from the customer. It is repaired

and returned within 10 days to the customer, excluding transport

time.

There may have a case, repair and return can’t be done by NEC

Authorized Service Station, because of shortage of spare parts due

to same model is not sold in the territory.

2) Repair and Return with Loan: (This service is limited to some Service

Stations)

This service is offered to the Enduser, who cannot wait until their unit

is repaired.

The customer can borrow a unit for US$200 up to 12 days. Customer

then sends in inoperable unit to nearest NEC Authorized Service

Station for service. In order to prevent collection problem, Enduser

is required to ﬁll in Application Sheet.

Enduser needs to conﬁrm the availability of the Service to NEC

Authorized Service Stations.

3) Loan Only:

For this service, NEC Authorized Service Station supplies the cus

tomer with a loan unit for US$200 up to 12 days. Customer keeps the

inoperable unit and when customer returns home, customer arranges

to have the projector serviced in the home country.

2. Warranty Exclusions:

This program does not apply if the Projector’s serial number has been

defaced, modiﬁed or removed.

If, in the judgement of NEC Authorized Service Station or its agent the

defects or failures result from any cause other than fair wear and tear or

NEC neglect, or fault including the following without limitation:

1) Accidents, transportation, neglect, misuse, abuse, water, dust, smoke

or default of or by the Customer its employees or agents or any third

party;

2) Failure or ﬂuctuation of electrical power, electrical circuitry, air con

ditioning, humidity control or other environmental conditions such as

use it in smoking area;

3) Any fault in the attachments or associated products or components

(whether or not supplied by NEC or its agents which do not form part

of the Product covered by this warranty);

4) Any act of God, ﬁre, ﬂood, war, act of violence or any similar occur

rence;

5) Any attempt by any person other than any person authorized by NEC

to adjust, modify, repair, install or service the product.

6) Any Cross-border charges such as, duty, insurance, tax etc.

3. Charges for Warranty Exclusions and Out of Warranty Case:

In case faulty unit is under warranty exclusions case or under Out of

Warranty period, NEC Authorized Service Station will Inform estimation

of actual service cost to the Enduser with reason.

4. Dead on Arrival (DOA):

Enduser must take this issue up with their original supplier in the country

of purchase.

NEC Authorized Service Station will repair the DOA unit as a Warranty

repair, but will not exchange DOA unit with new units.

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