Bedienungsanleitung Neff B25CR22N1 (Seite 24 von 44) (Englisch)

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3Trouble shooting

Trouble shooting

If a fault occurs, there is often a simple explanation.

Before calling the after-sales service, please refer to the

fault table and attempt to correct the fault yourself.

Tip: If a meal does not turn out exactly as you wanted,

refer to the "Tested for you in our cooking studio"

section.Here, you will find plenty of cooking tips and

notes.

:Warning

Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be

carried out and damaged power cables replaced by

one of our trained after-sales technicians. If the

appliance is defective, unplug the appliance from the

mains or switch off the circuit breaker in the fuse box.

Contact the after-sales service.

Fault table

:Warning

Risk of electric shock!

■ Work on the appliance electronics may only be

performed by a specialist.

■ Always disconnect the appliance from the power

supply when work is carried out on the electronics.

Switch off the circuit breaker or remove the fuse

from your household fuse box.

--------

Maximum operating time exceeded

Your appliance ends the operation automatically when

no cooking time is set and the setting has not been

changed for a long time.

The actual cooking time until the operation is stopped

automatically varies according to the selected settings.

The appliance display indicates that the operation will

end automatically. Afterwards, the operation is stopped.

To use the appliance again, switch it off beforehand.

Then switch the appliance on again and set the

required operation.

Fault Possible cause Notes/remedy

The appliance does not work The plug is not plugged into the mains Connect the appliance to the power supply

Power cut Check whether other kitchen appliances are working

The circuit breaker is faulty Check in the fuse box to make sure that the fuse for

the appliance is OK

After switching on an operating mode,

a message is shown on the display

which indicates that the temperature

is too high

The appliance has not cooled down sufficiently Allow the appliance to cool down and switch the oper-

ating mode on again

The appliance cannot be switched on;

the 1 symbol is shown on the dis-

play

The automatic childproof lock is activated Press and hold the 0 touch button until the 1 sym-

bol goes out

The appliance cannot be operated

when it is switched on; the 1 symbol

is shown on the display

The childproof lock is activated Press and hold the 0 touch button until the 1 sym-

bol goes out

The appliance does not heat up; 6 is

shown on the display

Demo mode is activated in the basic settings Disconnect the appliance from the mains for approx.

10 seconds (switch off the circuit breaker in the fuse

box) and then deactivate demo mode in the basic set-

tings within 3 minutes

~ "Basic settings" on page 16

The appliance door cannot be

opened; the 5 symbol is shown on

the display

The appliance door is locked until the cooking com-

partment has cooled down

Wait until the 5 symbol goes out

The childproof lock locks the appliance door Press and hold the 0 touch button until the 5 symbol

goes out; adjust the childproof lock setting

"EXXXX" appears on the display, e.g.

"E0111"

Technical problem Switch the appliance off and back on again

If the message appears again, call the after-sales ser-

vice

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Neff B25CR22N1 Seite 24

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