Bedienungsanleitung Neff B58VT68N0 (Seite 37 von 60) (Englisch)

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Customer service en

4Customer service

Customer service

Our after-sales service is there for you if your appliance

needs to be repaired. We will always find an

appropriate solution, also in order to avoid after-sales

personnel having to make unnecessary visits.

E number and FD number

When calling us, please give the full product number

(E no.) and the production number (FD no.) so that we

can provide you with the correct advice. The rating plate

bearing these numbers can be found on the right-hand

side when you open the fascia panel. Touch the

” touch button to do this. ~ "Steam" on page 16

To save time, you can make a note of the number of

your appliance and the telephone number of the after-

sales service in the space below, should it be required.

Please note that there will be a fee for a visit by a

service technician in the event of a malfunction, even

during the warranty period.

Please find the contact data of all countries in the

enclosed customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You

can therefore be sure that the repair is carried out by

trained service technicians who carry original spare

parts for your appliances.

JTested for you in our

cooking studio

Tested for you in our cooking studio

Here, you can find a selection of dishes and the ideal

settings for them. We will show you which type of

heating and temperature are best suited to your dish.

You will get information on suitable cooking

accessories and the height at which they should be

placed in the oven. You will also get tips about

cookware and preparation methods.

Note: A lot of steam can build up in the cooking

compartment when cooking food.

Your appliance is very energy-efficient and radiates very

little heat to its surroundings during operation. Due to

the high difference in temperature between the

appliance interior and the external parts of the

appliance, condensation may build up on the door,

control panel or adjacent kitchen cabinet panels. This is

a normal physical phenomenon. Condensation can be

reduced by preheating the oven or opening the door

carefully.

During operation with steam assistance, it is desirable

that there is a significant build-up of steam in the

cooking compartment. Wipe the cooking compartment

clean after cooking, once it has cooled off.

Silicone moulds

We recommend dark-coloured metal baking tins for

ideal cooking results.

Nevertheless, if you wish to use silicone moulds, follow

the manufacturer's instructions and recipes. Silicone

moulds are often smaller than normal baking tins.

Quantity and recipe specifications may vary.

Silicone moulds are unsuitable for steam-assisted

cooking.

Baking

Here, you can find recommended settings for many

dishes.

Also refer to the notes in the section on allowing dough

to rise.

Only use original accessories supplied with your

appliance. These have been tailored to the cooking

compartment and the operating modes of your

appliance.

Steam- assisted baking

Certain types of baked item (e.g. yeast-risen pastries)

get a more crispy crust and a more glossy surface if

baked with the steam assist mode. The baked item

does not dry out as much.

Steam-assisted baking is only possible on one level.

Some food turns out better if it is baked in several

stages. These dishes are indicated in the table.

E no. FD no.

After-sales service O

GB 0344 892 8989

Calls charged at local or mobile rate.

IE 01450 2655

0.03 € per minute at peak. Off peak 0.0088 €

per minute.

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