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Trouble-shooting Guide
Calling the customer service is not always really necessary. In some cases, you can remedy the situation your-
self. The following table may contain some helpful tips.
Important general safety guidelines:
Service or repair work on the electronic components may only be performed by a qualified expert. Without exception, prior
to starting such repairs, the appliance must be disconnected from the mains. This may be accomplished by tripping the
automatic fuse or by removing the fuse from the fuse box that controls your flat or apartment.
Problem Possible cause Remedy
... if there is a general failure of all elec-
trical functions, i.e., the control lamps
have suddenly ceased to function.
Defective fuse. Check teh fuse in the fuse box, and
replace if required.
... if liquids or thin viscous dough are
distributed at a visibly uneven thick-
ness.
The appliance has not been placed
or installed plumb-and-level.
Level the appliance using the level-
ling feet, or check the installation.
... if the oven cleaning control lamp
fails to illuminate after the function
has been activated?
Defective control lamp.
Temperature inside oven cavity is still
too high, i.e., after prolonged use of
the hotplates.
Replacement only by an authorised
expert.
Prior to using the oven cleaning fun-
ction, the oven must be allowed to
cool completely.
... if the oven and the left front hot-
plate suddenly stop functioning.
The electronic clock is set to an
automatic timing cycle.
Set electronic clock to operation
without automatic timer:
1. Reset ON time
g
to
{:{{
.
2. Press the
g
button.
... if after prolonged use, the oven
window panes are soiled from the
inside.
This kind of soiling is normal. Detach the oven door and lay front
side down on a soft, clean base.
Grip the door glass near the hinges,
pull up and remove.
Doors with 3 panels:
Disengage inner door glass at the
corner pieces and lift it up using, for
example, a pair of frying tongs made
of plastic or wood.
Installing the cleaned glass:
Insert the inner door glass and lock
into position.
Attach the door glass and lock into
position by pressing the glass near
the hinges.
... if the oven and the left front hot-
plate suddenly stop functioning and
the electronic clock flashes
{
:
{{
?
The power supply was briefly inter-
rupted.
Reset the time of day.
... if electronically controlled func-
tions fail?
Energy pulses (e.g. lightning flash).
Reset the relevant functions.
… if enamelled slide-in parts have
dull, light blotches?
Normal occurrence due to dripping
meat juices.
Not possible.
