Bedienungsanleitung Neff I99CM67N0 (Seite 9 von 12) (Englisch)

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Trouble shooting

Malfunctions often have simple explanations. Please read the

following notes before calling the after-sales service.

: Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be carried

out and damaged power cables replaced by one of our trained

after-sales technicians. If the appliance is defective, unplug the

appliance from the mains or switch off the circuit breaker in the

fuse box. Contact the after-sales service.

LED lights

Defective LED lights must only be replaced by the

manufacturer, their customer service department or a licensed

technician (electrician).

Malfunction table

--------

After-sales service

Our after-sales service is there for you if your appliance needs

to be repaired. We will always find the right solution in order to

avoid unnecessary visits from a service technician.

When calling us, please give the product number (E no.) and

the production number (FD no.) so that we can provide you with

the correct advice. The rating plate with these numbers can be

found inside the appliance (remove the metal mesh grease

filter to gain access).

You can make a note of the numbers of your appliance and the

telephone number of the after-sales service in the space below

to save time should it be required.

Please be aware that a visit by an after-sales engineer will be

charged if a problem turns out to be the result of operator error,

even during the warranty period.

Please find the contact data of all countries in the enclosed

customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You can

therefore be sure that the repair is carried out by trained service

technicians who carry original spare parts for your appliances.

Accessories for circulated air mode

(not included in the delivery)

Fault Possible cause Solution

The appliance does not work The plug is not plugged into the mains Connect the appliance to the power

supply

Power cut Check whether other kitchen appliances

are working

The fuse is faulty Check in the fuse box to make sure that

the fuse for the appliance is in working

order

The lighting is not working The LED lights are defective Call the after-sales service

1,2 and

7 light up.

The grease filter is saturated. Clean the filter; see section Cleaning

and maintenance.

˜ and 7 light up.

The activated charcoal filter is saturated. Replace the filter; see the 'CleanAir air

recirculation module' printed supple-

ment.

The remote control is not working The battery is empty Change the batteries in the remote con-

trol, see section Cleaning and mainte-

nance

The appliance does not respond to the

remote control

The remote control is not connected to

the appliance

Connect the remote control to the appli-

ance, see section Operating the appli-

ance

E no. FD no.

After-sales service

GB 0344 892 8989

Calls charged at local or mobile rate.

IE 01450 2655

0.03 € per minute at peak. Off peak 0.0088 € per

minute.

Z5190X0

Z5170X1

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