Bedienungsanleitung Neff M3526N0 (Seite 13 von 100) (Deutsch, Englisch, Holländisch, Französisch, Italienisch, Portugiesisch, Spanisch, Türkisch)

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Home troubleshooting

You do not always need to call the technical assistance service. Very often,

you can solve the problem on your own. The following table contains a few

pieces of advice.

Important note:

Only personnel authorised by our Technical Services Department should

carry out work on the functional gas and electrical system.

Warranty conditions

The warranty conditions which apply to this appliance are those

that have been established by the suppliers representing our

company in the country where the appliance was purchased. If

necessary, the salesperson who sold you the appliance will be

happy to provide details on same. However, the warranty is only

valid if it is submitted together with the purchase document.

We reserve the right to make any changes.

In the event that you do call our Technical Services Department, please supply the following code:

E - NR FD

This code can be found on the specifications plate of your appliance,located on the underside of your

cooking hob.

... if the general electrical

system is malfunctioning?

-Defective fuse. -Check the fuse in the main

fuse box and change it if

necessary.

-The automatic fuse may have

fused or the trip switch has

tripped.

-Check the main fuse box to

see whether the automatic

trip switch or a differential

switch has tripped.

... if the electrical sparker does

not work?

-There may be food or cleaning

residue between the sparker

and the burners.

-The burners are wet. -Dry the burner covers and

sparkers carefully.

-Make sure that the burner

covers are correctly

located.

-The burner covers are not

located correctly.

... if the flames on the burners

are not uniform?

-The different parts of the

burner have been located

incorrectly.

-The grooves on the burners'

gas outlets are dirty.

-Place the different pieces

correctly.

-Clean the grooves on the

burners' gas outlets.

... if the gas flow does not seem

normal, or no gas comes out?

-The gas stop cock is turned

off.

-If the gas is coming from a

gas bottle, it may be empty.

-Turn on all stop cocks.

-Replace the gas bottle with

a full one.

... if there is a smell of gas in

the kitchen area?

-A gas tap has been left on.

-There may be a leak at the

connection between the pipe

and the gas bottle.

-Check to see if any gas

taps are on.

-Make sure that the

connection is airtight.

What has gone wrong?

Probable cause Solution

-Carefully clean the spaces

between the sparker and the

burners.

... if the safety valves on the

different burners do not work?

-The control knob has not been

pressed in for long enough.

-The grooves on the burners'

gas outlets are dirty.

-Light the burner, and then

keep the control knob

pressed in a few seconds

longer.

-Clean the grooves on the

burners' gas outlets.

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