15
Faults
Sometimes certain faults detected can be easily resolved.
Before calling the Technical Assistance Service, bear in
mind the following advice:
Fault Possible cause Solution
The residual heat
indicator lights are on
when the hob is
connected for the first
time or when it is
switched on after a
power failure.
This is correct operation. The
indicator lights should remain
on for 30 mins.
Wait 30 mins and the lights will
switch off automatically.
The general electrical
system is malfunctioning.
Defective fuse.
The automatic safety switch or
circuit breaker has tripped.
Check the fuse in the main fuse box
and change it if it is damaged.
Check the main control panel to
see if the automatic safety switch or
circuit breaker has tripped.
The automatic on
function does not work
and the indicator light for
the activated burner is
flashing.
There may be food or cleaning
products stuck between the
ignition sparkers and the
burners.
The burners are wet.
The burner covers are not
correctly positioned.
The appliance is not earthed, is
not correctly connected or the
earth wire is faulty.
The space between the ignition
sparker and the burner must be
clean.
Dry the burner covers carefully.
Check that the covers are correctly
positioned.
Contact the electrical installer.
The burner is lit but the
automatic on function
continues working.
The burner covers are not
correctly positioned.
Check that the covers are correctly
positioned.
The burner flame is not
uniform.
The burner components are not
correctly positioned.
The grooves on the burner are
dirty.
Ensure the components are
correctly positioned.
Clean the grooves on the diffuser.
The flow of gas does not
appear normal or no gas
comes out.
The gas supply is blocked via
intermediary valves.
If the gas is supplied from a gas
cylinder, check that this is not
empty.
Open all intermediary valves.
Change the gas cylinder.
The kitchen smells of
gas.
A gas tap has been left on.
There may be a leak in the gas
cylinder coupling.
Turn off the gas taps.
Check that the coupling is sound.
The safety valves on one
of the burners are not
working.
The control knob was not held
down for long enough.
The grooves on the diffuser are
dirty.
Once the burner is lit, hold the
control knob down a few seconds
longer. Clean the grooves on the
diffuser.
