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Troubleshooting
6. Save your changes.
Check the Arlo App Settings on an iOS Device
Make sure that you allow the Arlo app to receive push notifications. The Arlo app
push notifications can be disabled on iOS and Android devices.
¾ To allow Arlo push notifications on iOS devices:
1. Tap the Settings icon for your iOs device.
2. Select Notifications > Arlo.
The Arlo notification settings display.
3. Make sure that Allow Notification is selected.
Check the Arlo App Settings on an Android Device
¾ To allow Arlo push notifications on Android devices:
1. Tap the Settings icon for your Android device.
2. Select Application Manager > Arlo.
The Arlo notification settings display.
3. Make sure that the Show Notifications setting is enabled.
If You Said No to Push Notifications at Installation
When you install the Arlo app for the first time, to receive alerts, you must
select Allow when asked if you want Arlo to send you push notifications. For
iOS apps, after you respond to this alert, it is not presented again unless the
device is restored to default settings or the app is uninstalled for at least a day.
If you said no on an iOS device, uninstall the app, wait for a day, and then
reinstall it, and allow notifications. If you do not want to wait a day before you
reinstall the app, you can use the system clock on your device to simulate a day.
Set the system clock forward a day or more, turn your device o, and then turn
the device back on. After you reinstall the app, return the system clock to the
correct setting.
