10
FAQs
1. I can’t see the NeoTV 350 startup screen or menu.
Make sure that the TV input is set to the port where the
NeoTV 350 cable is connected and make sure that all cable
connections are firmly secured.
2. How do I get the best signal from my remote?
Aim the remote at the front of the NeoTV 350.
3. What are the USB ports used for?
You can use these ports to connect a flash drive, or a USB
external drive (hard drive), or a larger personal USB drive
that is powered separately.
The file formats supported by the USB ports are FAT16,
FAT32, and NTFS.
4. My personal USB drive is not accessible.
Your USB drive might require external power. The NeoTV
350 USB ports provide only 5 volts and 500 mA.
5. How can I reset the NeoTV 350?
To reset your device to factory settings, on your screen
navigate to Setup/System and select Factory Default.
