Bedienungsanleitung Netgear WAC505 (Seite 135 von 149) (Englisch)

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DescriptionSetting

The number of pings that the access point must send.The default number is 16.Ping Count

The size of each ping packet.The default size is 64 bytes.Packet Size (in Bytes)

The IP address that the access point must ping.IP Address

6. To start the ping test, click the Start button.

The results of the ping test display in the Ping Result field.

Quick Tips for Troubleshooting

If your network is unresponsive or does not function normally, restart your network:

1. Unplug the Ethernet cable from the access point to your network switch or Internet modem.

2. If you use a power adapter, disconnect it from the access point.

3. Plug in the Ethernet cable from the access point to your network switch or Internet modem.Wait two

minutes.

4. If you use a power adapter, connect it to the access point and wait two minutes.

If you cannot connect over WiFi to the access point, try the following:

• Make sure that the WiFi LED on the access point is not off.

If the WiFi LED is off, one or both WiFi radios are probably off too. For more information about the WiFi

radios, see Turn a Radio On or Off on page 51.

• Make sure that the WiFi settings in your WiFi device and access point match exactly.

For a device that is connected over WiFi, the WiFi network name (SSID) and WiFi security settings of

the access point and WiFi device must match exactly.

For information about accessing the access point for initial configuration over a WiFi connection, see

Connect to the Access Point for Initial Configuration on page 16.

• Make sure that your WiFi device supports the security that you are using for your WiFi network

(WPA2-PSK or WPA-PSK and WPA2-PSK). For more information, see Set Up and Manage WiFi

Networks on page 31.

• Make sure that your WiFi device is not too far from the access point or too close. To see if the signal

strength improves, move your WiFi device near the access point but at least 6 feet (1.8 meters) away.

• Make sure that the WiFi signal is not blocked by objects between the access point and your WiFi device.

• Make sure that the access point’s SSID broadcast is not disabled.

If the access point’s SSID broadcast is disabled, the WiFi network name is hidden and does not display

in your WiFi device’s scanning list.To connect to a hidden network, you must enter the network name

and the WiFi password. For more information about the SSID broadcast, see Set Up and Manage WiFi

Networks on page 31.

• Make sure that your WiFi device does not use a static IP address but is configured to receive an IP

address automatically with DHCP. (For most devices, DHCP is the default setting.)

Diagnostics and Troubleshooting

135

Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

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