Bedienungsanleitung Nikon SUPER COOLSCAN LS-5000 ED (Seite 65 von 160) (Englisch, Französisch)

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Troubleshooting

If the scanner fails to function as expected, check the problems described below before con-

sulting the original retailer or Nikon service representative. For more information on solving

the problems listed here, refer to the page numbers in the rightmost column.

Problem Possible cause

Scanner will not

turn on (status LED

does not light)

• Scanner is off

Turn the scanner on

• Power cable is not properly connected

Return the power switch to the off position and reconnect the power

cable.

• Outlet is not receiving power

Plug another device into the outlet to determine whether the outlet is

working properly.

—

Status LED ﬂ ickers

(scanner not con-

nected to computer,

or computer off)

• Scanner hardware malfunction

Turn the scanner off and disconnect it from the computer. Wait ﬁ ve

seconds and turn the scanner on again. If the problem persists, con-

tact a Nikon service representative.

—

Status LED ﬂ ickers

(scanner connected

to computer)

• Scanner hardware malfunction or communications error

Turn the scanner and computer off and disconnect the scanner. Wait

ﬁ ve seconds and turn the scanner on again. If the status LED ﬂ ickers

when the scanner is turned on, a scanner hardware malfunction has

occurred. Contact the original retailer or a Nikon service representa-

tive. If the status LED blinks and then glows steadily, turn the scanner

off and reconnect it to the computer. After waiting ﬁ ve seconds, turn

the scanner on and restart the computer. If the status LED ﬂ ickers

when the computer is restarted, try the following:

• Disconnect all other devices using the same interface as the scanner

• Reinstall Nikon scan

• Update the device drivers for the USB interface (Windows only)

• Update the scanner device drivers (Windows only)

22, 24

5, 22

10–19

62–64

—

66–67

Poor quality scans

• Film is not properly inserted

Eject and reinsert ﬁ lm.

• Scanner or ﬁ lm moved during scanning

Do not use the scanner in locations subject to shock or vibration. Fail-

ure to observe this precaution could result in scanner malfunction.

• Scan window settings require adjustment

Adjust settings or use factory defaults. For more information, see the

Nikon Scan Reference Manual.

28, 38

31–35

Computer does not

recognize scanner

• Scanner is off

Turn the scanner on.

• Scanner turned on with optional ﬁ lm holder inserted

After removing the holder from the adapter, turn the scanner off and

then on again.

• Computer does not meet minimum system requirements

Use a computer that meets the system requirements.

• USB cable is not correctly connected

Reconnect the USB cable.

24, 51

10, 15

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