• Make sure the battery pack is charged. The Power Indicator
LEDs should blink blue when the power is turned ON.
• Turn the power OFF. Remove Game Pak and reinsert it,
then turn the power ON.
• If using a Game Link cable, check connections with the
power OFF, then try again. (Review pages 17-19.)
• If using a Game Link cable, check that all Game Paks are
the same. (Review pages 17-19.)
• If using the AC Adapter, make sure it is securely connected
to both the Game Boy micro and the wall outlet.
• Make sure the battery pack is charged. The Power Indicator
LEDs should blink blue when the power is turned ON.
• Turn OFF the power, remove the Game Pak and reinsert
it, making sure it is fully inserted into the Game Pak Slot.
Turn the power ON.
The screen stays blank
even though the power
is ON.
Problem Solution
Horizontal lines appear
when the power is ON.
Battery pack won't charge
or Power Indicator LEDs
don't light during recharge.
• Make sure the AC Adapter is securely connected to the
Game Boy micro and the wall outlet.
• Make sure the outlet is working properly.
• Try adjusting the volume.
• Make sure headphones are not inserted into the
Headphone Connector.
•
Some games may have no sound during parts of the game.
• Turn the power OFF. Check all of the Game Link cable
connections or wireless adapter connections, then turn
the power ON.
• Turn the power OFF. Remove all Game Paks and
reinsert, then turn the power ON.
• Make sure Game Paks include the multiplayer feature
and that the Game Paks are all the same game.
• Make sure you are using the correct Game Link cable.
If your Game Boy micro still does not operate correctly after trying the above
remedies, please visit the customer service area of our web site at
www.nintendo.com (in Canada, www.nintendo.ca) or call 1-800-255-3700.
Problem Solution
No sound is heard from
the speaker during
game play.
Multiplayer game modes
don't work.
(Review pages 17-19 for
multiplayer setup
information.)
Troubleshooting
Before seeking assistance, check the following information.
Entertainment Software Rating Board (ESRB)
Video and Computer Game Software Rating Information
ESRB RA
The Entertainment Software Rating Board (ESRB) ratings are designed to provide
information about video and computer game content, so you can make informed
purchasing decisions. ESRB ratings have two parts: rating symbols suggest age
appropriateness for the game, and content descriptors indicate elements in a game that
may have triggered a particular rating and/or may be of interest or concern.
To take full advantage of the ESRB rating system, it's important to check both the rating
symbol (found on the front of the game box) and the content descriptor (found on the
back of the game box). Go to www.esrb.org for a complete list of these content
descriptors
.
The ESRB rating system is designed to provide information about a computer or video
game. The ratings are not meant to recommend which games consumers should buy or
rent or to serve as the only basis for choosing a product. Rather, individuals should use the
ESRB ratings together with personal tastes and standards when deciding what is best to
purchase.
For more information on the ESRB and video game ratings, go to the ESRB web site
at www.esrb.org.
ADULTS ONL
Content suitable only for adults.
May include graphic depictions of
sex and/or violence. Not intended
for persons under the age of 18.
TEEN
Content may be suitable
for persons ages 13 and
older
content, mild or strong
language, and/or
suggestive themes.
EVERYONE
Content may be suitable
for persons ages 6 and
older
violence and some comic
mischief or crude language.
EVERYONE 10 AND OLDER
Content may be suitable
for persons ages 10 and
older
fantasy or mild violence,
mild language and/or
minimal suggestive themes.
EARLY CHILDHOOD
Contents may be suitable
for ages 3 and older
Contains no material
that parents would find
inappropriate.
MATURE
Content may be suitable for persons
ages 17 and older
mature sexual themes, more intense
violence and/or strong language.
RATING PENDING
Titles have been submitted
to the ESRB and are
awaiting final rating.
Rev
Warranty & Service Information
You may need only simple instructions to correct a problem with your product. Try our
website at www.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700,
rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time,
Monday - Sunday (times subject to change). If the problem cannot be solved with the
troubleshooting information available online or over the telephone, you will be offered express
factory service through Nintendo. Please do not send any products to Nintendo without
contacting us first.
HARDWARE WARRANTY
Nintendo of America Inc. ("Nintendo") warrants to the original purchaser that the hardware
product shall be free from defects in material and workmanship for twelve (12) months from the
date of purchase. If a defect covered by this warranty occurs during this warranty period,
Nintendo will repair or replace the defective hardware product or component, free of charge. The
original purchaser is entitled to this warranty only if the date of purchase is registered at point of
sale or the consumer can demonstrate, to Nintendo's satisfaction, that the product was purchased
within the last 12 months.
GAME & ACCESSORY WARRANTY
Nintendo warrants to the original purchaser that the product (games and accessories) shall be free
from defects in material and workmanship for a period of three (3) months from the date of
purchase. If a defect covered by this warranty occurs during this three (3) month warranty period,
Nintendo will repair or replace the defective product, free of charge.
SERVICE AFTER EXPIRATION OF WARRANTY
Please try our website at www.nintendo.com or call the Consumer Assistance Hotline at 1-800-
255-3700 for troubleshooting information and repair or replacement options and pricing. In some
instances, it may be necessary for you to ship the complete product, FREIGHT PREPAID AND
INSURED FOR LOSS OR DAMAGE, to Nintendo. Please do not send any products to Nintendo
without contacting us first.
WARRANTY LIMITATIONS
THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT: (a) IS USED WITH PRODUCTS NOT SOLD
OR LICENSED BY NINTENDO (INCLUDING, BUT NOT LIMITED TO, NON-LICENSED GAME
ENHANCEMENT AND COPIER DEVICES, ADAPTERS, AND POWER SUPPLIES); (b) IS USED FOR
COMMERCIAL PURPOSES (INCLUDING RENTAL); (c) IS MODIFIED OR TAMPERED WITH; (d) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY OTHER CAUSES
UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; OR (e) HAS HAD THE SERIAL
NUMBER ALTERED, DEFACED OR REMOVED.
ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED IN DURATION TO THE
WARRANTY PERIODS DESCRIBED ABOVE (12 MONTHS OR 3 MONTHS, AS APPLICABLE). IN NO
EVENT SHALL NINTENDO BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
RESULTING FROM THE BREACH OF ANY IMPLIED OR EXPRESS WARRANTIES. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR EXCLUSION OF
CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO
YOU.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state
or province to province.
Nintendo's address is: Nintendo of America Inc., P.O. Box 957, Redmond, WA 98073-0957 U.S.A.
This warranty is only valid in the United States and Canada.
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