Bedienungsanleitung Nivona CafeRomatica 789 (Seite 15 von 16) (Englisch)

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7. Problem solving

Fault Cause Solution

No hot water or steam Blocked frother (g. 11) ➔ Dismantle and thoroughly

clean frother (g. 11)

Not enough milk froth or liquid

froth

System may need

descaling

➔ Please descale with a high

dosage

(see 5.5.)

Unsuitable milk ➔ Use cold milk

Blocked frother (g. 11) ➔ Dismantle and thoroughly

clean frother (g. 11)

Coffee only drips System may need descaling ➔ Please descale with a high

dosage

(see 5.5.)

Coffee is too nely ground ➔ Set the grinder on a coarser

degree

(see 4.6.)

Ground coffee too ne ➔ Change to coarser ground

coffee

No froth on the coffee System may need descaling ➔ Please descale with a high

dosage

(see 5.5.)

Unsuitable coffee variety ➔ Change coffee variety

Beans may be too old ➔ Use fresh beans

Loud noise from coffee grinder Degree of grinding not adjusted

to beans

➔ Optimize degree of grinding

Foreign matter in grinder,

e.g. small stones

➔ Call service hotline, ground

coffee can still be made

The display shows error 8

Service-Tel

Incorrectly tted brew unit ➔ Dismantle brew unit and

clean

(see 5.7.)

In the event of a fault or an error report which you cannot correct yourself, contact your retailer or go to the

service area at www.nivona.com.

If the system detects any errors, the display will show an error report.

Attention: Make a note of the error report. Switch the appliance off and unplug it. Contact your retailer

by quoting the model type, serial number (see type label g. 1/S) and error number.

8. Replacement parts/Accessories

Fresh water lters NIRF 700:

New fresh water lters are available from well-stocked local dealers or directly from us.

Cleaning tablets NIRT 701:

New cleaning tablets are available from well-stocked local dealers or directly from us.

Descaling agent NIRK 703:

New descaling agents are available from well-stocked local dealers or directly from us.

Special milk residue cleaner NICC 705:

Special milk residue cleaner is available from well-stocked local dealers or directly from us.

MilkCooler NICT 500:

The top-quality stainless steel milk cooler keeps milk ”fridge cold“ for a long time and delivers the

best frothing results.

MilkContainer NIMC 900:

Milk Container is made from transparent synthetic material to show the lling level at a glance.

9. Customer service, guarantee, environmental protection

Customer service

NIVONA products are manufactured to the highest quality standards. Should any question arise with

regards to your appliance, please do not hesitate to write to us. Only with your active support will we

be able to improve our products and further develop them, so that they will fully satisfy your needs.

Drying the appliance

In the event that you need to ship your faulty appliance, please make sure that no water remains in

the system:

➔ Switch the appliance on using the main switch (g. 1/H).

➔ Follow the instructions on the display.

➔ Turn the right rotary control in the main menu to “MAINTENANCE” and press it.

➔ Turn the right rotary control to “EMPTY SYSTEM” and press it.

The display shows “REMOVE WATER TANK”.

➔ Remove the water tank (g. 2).

The display shows “HOSE ON SPOUT AND IN DRIP TRAY”.

➔ Connect one end of the hose to the height-adjustable spout (g. 7).

➔ Connect the other end of the hose to the back of the drip tray on the right (g. 10).

➔ Place a sufciently large bowl (at least 0.5 l) underneath the spout (g 1/E).

➔ Press the right rotary control.

The display shows “STEAMING OFF DO NOT REMOVE HOSE”.

The appliance is now steaming off and will switch off automatically.

➔ Remove the drip tray and the used coffee container (g. 1/N and 1/O), and empty both.

➔ Reinsert empty water tank, drip tray and used coffee container.

Your appliance is now ready for shipment.

Note: Please make sure that you pack the appliance very carefully before shipping, ideally in the origi-

nal packaging. The manufacturer will assume no liabilities for damage in transit.

Guarantee and customer service terms and conditions

Please nd detailed information about guarantee and customer service terms and conditions in the

accompanying document.

Please dispose of lters with domestic waste.

88 89

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7. Problem solving 8. Replacement parts/Accessories / 9. Customer service, guarantee, ...

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