8
Problem
The display (A1, B1) does not appear.
The display goes out shortly after the
unit is switched on, or the unit cannot
be switched on.
The charging indicator (13) on the
charger does not light or blinks red.
The batteries are not charged. (Also
see above.)
The charging indicator (13) on the
charger is on, but does not change
from red to green, even after 48
hours.
No sound in the parent unit.
No contact between the baby unit
and the parent unit.
The parent unit signals that the range
is exceeded.
Interference while transmitting.
Loud screeching/beeping sound.
Short range
The parent unit does not signal that
the range is exceeded even if the
baby unit is switched off.
The temperature is not displayed or
is wrong.
Possible cause
The unit is not switched on.
The batteries are discharged.
Poor contact between the battery
pack and the unit.
The adapter is not connected to
the charger.
The adapter is connected to a wall
outlet that does not work.
The batteries are completely dis-
charged.
Battery life is at an end
NOTE! Not covered by the
warranty!
The volume has been turned
down. The units are set to different
DSIP codes.
The units are set to different DSIP
codes, SIP channel codes and/or
channels.
The baby unit is not switched on.
The baby unit and the parent unit
are set to different channels.
The SIP channel code is different
on the baby and parent units.
Out of range.
Too great distance between the
units.
Local conditions, interference.
Units are too close to each other.
Volume is too high.
Ruined or spent batteries.
Local conditions.
Another SuperNOVA in the vicinity
is adjusted to the same channel
and SIP channel code.
Temperature information must be
received twice with the same value
before it is displayed/changed.
When the temperature changes
rapidly it may take a long time
before the temperature in the baby
unit is stable enough to be
displayed on the parent unit.
Solution
Press the On/Off button (A4, B4).
Recharge the batteries while the unit is
turned off. Remove the batteries for 30
seconds before switching the unit on.
Clean and bend out the battery springs
inside the battery compartment.
Clean the battery pack contacts.
Plug the adapter into the wall outlet and
to the charger.
If the wall outlet has an On/Off switch,
this must be on.
Charge the batteries for two days while
the unit is off.
Purchase new battery packs from the
dealer.
Adjust the volume.
Select the same DSIP codes on both
units.
Set the same digital codes and/or
channel on both units.
Turn the baby unit on.
Check that they display the same letter,
A or B.
Press the OK button until the SIP symbol
is displayed, and check that the number
if the same on both units.
Reduce the distance. Local conditions
may reduce the range dramatically. Try
switching channels. Charge the batteries
for at least 12 hours.
Reduce the distance.
Move the units slightly.
Local conditions cannot be changed. Try
turning off light dimmers or other noise
sources.
Units rarely have a defect.
Increase the distance.
Adjust the volume.
Check the batteries as mentioned above.
Other baby alarms in the vicinity may
reduce range dramatically.
Try to switch channels, or move the baby
unit and/or parent unit.
This is never caused by a malfunction!
Change the channel and the SIP chan-
nel code. That will solve the problem!
If two SuperNOVAs are on the same
channel and have the same SIP channel
code, they might interfere with each
other's temperature information. Change
the channel and/or SIP channel code.
Accuracy is ± 2°C.
Troubleshooting chart
