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Troubleshooting

10.Troubleshooting

This chapter explains items on the limits of initializing, deleting and updating drivers, and when in sleep

mode.

 Initializing

This section explains how to initialize an SD memory card and flash memory, and how to reset the

equipment settings to their defaults.

You can delete data or settings stored on the machine to restore the settings at the time of purchase.

Note

 In the default settings, [Initialize] cannot be selected because [Initial Lock] is set to [Enable]. [Set [Initial Lock] to

[Disable] in [Storage Maintenance Setup]. For details on the initial lock, refer to "Management" P. 100.

Memo

 [In order to access the [Admin Setup] menu, an administrator password is required. The default password is "aaaaaa".

Initializing an SD memory card (for

MB491/MB491+LP/ES4191 MFP/

MPS4200mb/MPS4700mb Only)

Carry out initialization of an SD card when

inserting a card that has either been used in

other equipment or when it has not been

properly recognized.

An SD memory card is used as a storage for

spooling when copying sectors, saving secure

print/ encrypted print data, form data and

macros. Initialization deletes stored data.

An SD memory card has three partitions. They

are PS, Common, and PCL. When initialized, it is

divided into partitions again. You can also format

particular partitions individually.

Formatting the Entire Area

You can format the entire area of the SD memory

card installed in the machine.

Note

 When you initialize all areas of an SD memory card, the

following data is deleted:

- [Stored job data subject to [Secure Print], [Encrypted

Secure Print] or [Store to SD Card].

- Custom demo data

- Font data

1 Press the <SETTING> key

2 Press to select [Admin Setup] and

then press .

3 Enter the administrator password.

4 Select [Enter], and then press .

5 Press to select [Management] and

then press .

6 Press to select [SD Memory Card

Setup] and then press .

7 Check that [Initialize] is selected and

then press .

8 Check that [Execute] is selected and

then press .

A message appears confirming you that

continuing will automatically restart the system.

Select [Yes] to continue.

Formatting a particular partition

You can initialize a particular partition within the

SD memory card's 3 partitions (PS, Common,

and PCL).

Note

 When you initialize a partition, the following data is

deleted:

- PS: Font data in PS area

- Common: Job data and demo data stored with [Secure

Print], [Encrypted Secure Print] or [Store to SD

Card].

-PCL: Font data in the PCL area

1 Press the <SETTING> key.

2 Press to select [Admin Setup] and

then press .

3 Enter the administrator password.

4 Select [Enter], and then press .

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