Bedienungsanleitung Oki ES4161 (Seite 165 von 203) (Englisch)

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Other Issues

-165-

Troubleshooting

Toner comes off when it

is rubbed.

The settings of media type and

width are incorrect.

Press the <SETTING> key and

select [Paper Setup] > the paper

tray you are using, and then select

the proper values for [Media

Type] and [Media Weight]. Or,

select the thicker values for

[Media Weight].

P. 3 6

The paper is recycled. Press the <SETTING> key and

select [Paper Setup] > the paper

tray you are using, and then select

the thicker values for [Media

Weight].

P. 3 6

Glossiness is not

uniform.

The settings of media type and

width are incorrect.

Press the <SETTING> key and

select [Paper Setup] > the paper

tray you are using, and then select

the proper values for [Media

Type] and [Media Weight]. Or,

select the thicker values for

[Media Weight].

P. 3 6

Black or white dots

appear.

The paper is unsuitable. Use supported paper. -

When the interval of the dots is

about 94 mm (3.7 inches), the

image drum (the green tube) is

damaged or dirty.

Lightly wipe the image drum with a

soft tissue paper.

Replace the image drum when it is

damaged.

P.173

The document glass or the

document holding pad is dirty.

Clean the document glass and the

document holding pad.

P.176

Dirt is printed. The paper is moist. Replace it with new paper. P. 3 2

The paper is unsuitable. Use supported paper. -

The document glass or the

document holding pad is dirty.

Clean the document glass and the

document holding pad.

P.176

The entire page is

printed black.

The machine may be

malfunctioning.

Contact your dealer. -

Nothing is printed. Two or more sheets of paper are

fed simultaneously.

Fan the paper well and load it

again.

P. 3 2

The machine may be

malfunctioning.

Contact your dealer. -

The back side of the document is

being scanned.

Load the document properly. P. 3 8

White patches appear. The paper is moist. Replace it with new paper. P. 3 2

The paper is unsuitable. Use supported paper. -

The document glass is dirty. Clean the document glass. P.176

The entire page is dirty. The document glass is dirty. Clean the document glass. P.176

When the document is double

sided, the image on the back side

is printed through.

When the document is thin, the

back side image may be

printed

through. Lighten the density.

The peripheral area of

the page is dirty.

The paper holding roller or the

document holding pad is dirty.

Clean the paper holding roller and

the document holding pad.

P.176

The paper size is bigger than the

size of the document (when the

zoom ratio is set to 100%).

Use paper of the same size as the

document.

The orientation of the document

and paper are different.

Set the proper orientation of the

document.

The zoom ratio is set improperly. Set the zoom ratio properly

according to the paper size.

Symptom Point to check Remedy Reference

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Oki ES4161 Seite 165

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