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wireless technology device is not emitted or the sound is
interrupted.
# Check that no object that emits electromagnetic waves in the
2.4 GHz band (microwave oven, wireless LAN device or
BLUETOOTH wireless technology apparatus) is near the
receiver. If such an object is near the receiver, set the receiver
far from it. Or, stop using the object emitting the
electromagnetic waves.
# Check that the BLUETOOTH wireless technology device is
not too far from the receiver and that obstructions are not set
between the BLUETOOTH wireless technology device and
the receiver. Set the BLUETOOTH wireless technology device
and the receiver so that the distance between them is less
than about 10 m (33 ft.)* and no obstructions exist between
them.
* The line-of-sight transmission distance is an estimate.
Actual transmission distances supported may differ
depending on surrounding conditions.
# The BLUETOOTH wireless technology device may not be set
to the communication mode supporting the BLUETOOTH
wireless technology. Check the setting of the BLUETOOTH
wireless technology device.
# Check that pairing is correct. The pairing setting was deleted
from this receiver or the BLUETOOTH wireless technology
device. Reset the pairing.
# Check that the profile is correct. Use a BLUETOOTH wireless
technology device that supports A2DP profile.
HDMI
No picture or sound.
# If the problem still persists when connecting your HDMI
component directly to your monitor, please consult the
component or monitor manual or contact the manufacturer for
support.
No picture.
# Video signals that are input from the analog video terminal will
not output from the HDMI terminal. Signals that are input from
the HDMI terminal will not output from the analog video
terminal. Be consistent with the type of cable between input
and output.
# Depending in the output settings of the source component, it
may be outputting a video format that can’t be displayed.
Change the output settings of the source, or connect using
the composite video jacks.
# This receiver is HDCP-compatible. Check that the
components you are connecting are also HDCP-compatible. If
they are not, please connect them using the composite video
jacks.
# Depending on the connected source component, it’s possible
that it will not work with this receiver (even if it is HDCP-
compatible). In this case, connect using the composite video
jacks between source and receiver.
# If video images do not appear on your TV, try adjusting the
resolution, Deep Color or other setting for your component.
# To output signals in Deep Color, use an HDMI cable (High
Speed HDMI
®/
™ Cable) to connect this receiver to a
component or TV with the Deep Color feature.
The OSD screen (Setup, etc.) isn’t displayed.
# The OSD will not appear if you have connected using the
composite output to your TV. Use HDMI connections when
setting up the system.
No sound, or sound suddenly ceases.
# Check that the HDMI setting is set to AMP (page 24).
# If the component is a DVI device, use a separate connection
for the audio.
# HDMI format digital audio transmissions require a longer time
to be recognized. Due to this, interruption in the audio may
occur when switching between audio formats or beginning
playback.
# Turning on/off the device connected to this unit’s HDMI OUT
terminal during playback, or disconnecting/connecting the
HDMI cable during playback, may cause noise or interrupted
audio.
Important information regarding the HDMI
connection
There are cases where you may not be able to route HDMI
signals through this receiver (this depends on the HDMI
equipped component you are connecting-check with the
manufacturer for HDMI compatibility information).
If you aren’t receiving HDMI signals properly through this
receiver (from your component), please try the following
configuration when connecting up.
Configuration
Connect your HDMI-equipped component directly to the
display using an HDMI cable. Then use the most convenient
connection (digital is recommended) for sending audio to the
receiver. See the operating instructions for more on audio
connections. Set the display volume to minimum when using
this configuration.
Note
Depending on the component, audio output may be limited
to the number of channels available from the connected
display unit (for example audio output is reduced to 2
channels for a monitor with stereo audio limitations).
If you want to switch the input source, you’ll have to switch
functions on both the receiver and your display unit.
Since the sound is muted on the display when using the
HDMI connection, you must adjust the volume on the
display every time you switch input sources.
USB messages
‘USB Error 4 (I/U ERR4)’
# The power requirements of the USB device are too high for
this receiver. Switch off the receiver and reconnect the USB to
the receiver.
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