Bedienungsanleitung Onkyo TX-NR828 (Seite 100 von 152) (Englisch)

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Appendix

En-100

Operating

procedure

(➔ page 60)

Troubleshooting

Case 1:

If an error occurs, “Error!! *-**” is displayed on the AV

receiver’s display. (Alpha-numeric characters on the

front display are denoted by asterisks.) Refer to the

following table and take appropriate action.

■ Errors during an update via network

Case 2:

If an error occurs during the update process,

disconnect then reconnect the AC power cord and try

again.

Case 3:

If you do not have an Internet connection to the

network, please contact Onkyo Support.

The AV receiver allows you to update the firmware

using a USB device.

Note

• Never unplug or turn off the AV receiver during the update

process.

• Never plug or unplug an HDMI cable or a USB device

during the update process.

• Never unplug the USB storage device containing the

firmware file or the AC power cord during the update

process.

• Do not attempt to access the AV receiver from your PC

while it is being updated.

• It takes up to 20 minutes to complete the firmware update.

• The AV receiver will retain all your settings after the update

is finished.

Before Starting

• Set the “HDMI CEC (RIHD)” setting to “Off”

(➔ page 74).

• Turn off the controller device connected via RS232

and network.

• Turn off Multi Zone if this function is present.

• Stop playback of contents from Internet Radio, USB

or servers, etc.

• If there is any data in the USB device, remove it first.

Press 8ON/STANDBY on the front panel.

The AV receiver will enter standby mode.

Do not use 8RECEIVER on the remote

controller.

The AV receiver will enter standby mode

automatically in 3 minutes regardless of whether

8ON/STANDBY is pressed.

Congratulations! You now have the latest

firmware installed on your Onkyo AV receiver.

Error Code Description

-01,

-10

The Ethernet cable was not detected.

Reconnect the cable properly.

-02,

-03,

-04,

-05,

-06,

-11,

-13,

-14,

-16,

-17,

-18,

-20,

-21

Internet connection error.

Check the following items:

• Make sure the IP address, subnet mask,

gateway address, and DNS server are

configured properly.

• Make sure the router is turned on.

• Make sure the AV receiver and the router

are connected with an Ethernet cable.

• Make sure your router is configured

properly. See the instruction manual of

the router.

• If your network allows only one client

connection and there is any other device

already connected, the AV receiver will

not be able to access the network.

Consult your Internet Service Provider

(ISP).

• If your modem does not function as a

router, you will need a router. Depending

on your network, you may need to

configure the proxy server if necessary.

See the document provided by your ISP.

If you are still unable to access the

Internet, the DNS or proxy server may be

temporarily down. Contact your ISP.

Others Retry the update procedure from the

beginning. If the error persists, please

contact Onkyo Support and provide the

error code.

Updating the Firmware via USB

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