Dear Customer,
Congratulations on your purchase. Within these assembly instructions and
accompanying drawings we describe how to assemble your log cabin, step
by step.
You purchased a durable wood product that you will enjoy for years to come.
For best results we bring the following points to your attention.
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to assembly.
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additional costs due to negligent or insufficient check prior to assembly.
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humidity level.
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place where they are not exposed to sun and rain.
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carried out immediately and to cover it with the foil that served as protection
for the pallet so that they are not exposed to sun and rain.
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In case of home deliveries
The log cabin is delivered on a pallet packed in foil. The delivery address must
be accessible for lorries with a permissible total weight of 38 tonnes.
Receipt of goods:
Before you sign the delivery manifest of the carrier, you should check the
following:
1. Do the details on the delivery manifest correspond with your order?
2. Is the log cabin delivered on a pallet packed in foil?
3. Is any damage visible on the outside?
Important:
If any of the above checks are not satisfactory, this should be marked on the
manifest and endorsed by the carrier before you sign for the delivery.
Claims
We take great care in production and packaging in order to deliver a quality
product. It can, however, happen that the delivered goods are not satisfactory.
If any parts are missing or are damaged in such a way so as they cannot be
used, this should be reported in writing or by e-mail or fax to our customer
service desk within 14 days.
After Sales
Should you have a complaint, there is an “After Sales form” included in the
package. Read the instructions on this form carefully and fill it in with the
following information:
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processed by us. You can find this number on the sticker on the package
and on the delivery manifest.
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with the two letters CN or PN. You will find the number on the sticker of the
package and/or stamped on the assembly instruction booklet.
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You can fax this completed complaints form together with the delivery note
to the fax number below:
Outdoor Life Group Nederland B.V.
Customer service desk
Lage Akkerweg 13
5711 DD Someren
Netherlands
Fax:
Email: service@outdoorlifegroup.nl
Of course you can also contact your dealer.
We will process your complaint carefully and send replacement parts as
soon as possible. Complaints concerning materials that have been painted
cannot be accepted.
Assembly
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You can choose between
• A foundation with ring joists
• Concrete tiles
• A concrete foundation beam or a concrete floor
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Useful tips
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above ground level.
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foundation and the log cabin.
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logs prior to lifting them up in order to prevent damage to the tongue and
groove.
Maintenance
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groove of the wall parts as well as the floor and roofing parts with a moisture
resistant stain. You can use the same stain for protection of the wood of
the entire log cabin after assembly. Repeating this treatment regularly will
significantly prolong the life of your log cabin.
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cabin and the door at least every three years with a moisture resistant stain
that is suitable for indoor and outdoor use. For more information contact
your supplier.
Wood is a natural living product. This means that every piece of wood has a
different structure and pattern. It is quite normal that deviations can appear in
wood; this gives wood its natural charm.
Tolerable deviations:
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visible side can be assembled.
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Guarantee
5 year guarantee, excluding hinges and locks.
Not covered by the guarantee are defects resulting from:
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of the delivery)
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Note
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happen, and any glass damage occurs, this cannot be claimed based on
the delivery.
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conditions
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or household policy. If desired you can insure your cabin against damages
from outside, including vandalism and stormy weather. Contact your insu-
rance agent about the possibilities.
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such as porch, flower box, shutters, and additions.
Important! Possible causes of any occurring problems.
A. Crack forming in the walls:
Wood is alive and adjusts to changing weather conditions. In some areas
this situation occurs to an extreme. In extremely dry weather it can occur that
a crack appears between some of the wall logs. If this situation arises you
have to act as follows:
Step 1: Remove the uppermost part of the doorframe on the inside of the door
in order to check if the beam underneath is still leaning on the doorframe.
If this is the case, follow steps 2 through 5. If this is not the case, contact
Outdoor Life Group Nederland B.V. or your dealer.
Step 2: In order to remove a crack, unscrew the cover of the doorframe on
the inside and remove the door and the frame.
Step 3: Using a saw increase the door opening at the top by ….cm (depen-
ding on the size of the crack, but at most 1 cm).
Step 4: If the crack is still present, softly tap with a hammer on the roof above
the corner joint (use a rubber hammer) until the wall beams are back in their
original positions.
Step 5: Replace door and windows.
B. Roof boards bulging:
Each roof board has to be attached with two nails per joint (side walls and roof
beams). If only one nail is used per joint, the roof board will move obliquely
and upwards.
C. Damage of tongue and groove
It is possible that the tongue and grooves are partially damaged during trans-
portation. As long as the protection between tongue and groove is guaranteed
during assembly, it does not portray a reason to claim. Slight damage to the
tongue and groove does not affect the stability of your cabin.
You will find more information concerning log cabins and other wood
products on our webpage. (www.outdoorlifeproducts.com)
© Outdoor Life Group Nederland B.V. - v050215 www.outdoorlifeproducts.com
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GB
€
General information about assembly of log cabins
