Bedienungsanleitung Outdoorchef Paris Deluxe (Seite 21 von 96) (Deutsch, Englisch, Holländisch, Dänisch, Französisch, Italienisch, Schwedisch, Norwegisch, Finnisch)

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3. Scope

The warranty is valid from the date of purchase and is granted in the following cases, provided that no exclusion of facts exists pursuant to

Paragraph 4:

• 3 years on the enamelled kettle (bottom part and lid) against corrosion perforation

• 3 years on the enamelled barbecue grid against corrosion perforation or burn-through

• 3 years on all stainless steel parts against corrosion perforation or burn-through

• Faults in the enamel coating prior to ﬁrst use

• 2 years on all remaining manufacturing/material defects

Imperfections which are not considered to be defects include functionally insigniﬁcant and reasonable irregularities, differences in the colour of

enamelling and minor defects such as production-related support points at the lower edge of the lid or on the suspensions.

In a warranty case, DKB will exchange and replace, at the purchaser’s request, either the damaged/defective parts or the entire product. As far

as is reasonable, an exchange can be made for a similar model of a newer design, e.g. for a successor model. Insofar as the functionality of the

product is not affected by a defect and to an extent reasonable for you as the customer, appropriate ﬁnancial compensation can be offered to

you in lieu of repair.

During the processing of a warranty claim (veriﬁcation and possibly replacement) the purchaser shall not be entitled to assert a claim for

a replacement or other compensation against DKB. Undertaking warranty services does not mean that the warranty period is extended or

restarted. Exchanged parts become the property of DKB. The warranty period will only start again if the product is replaced.

Any further claims against the warranty provider are not covered by this warranty. However, this does not restrict or exclude your claims on other

legal grounds (see also Section 1 above).

4. Exclusion

The warranty shall not apply in the following cases:

• Normal wear and tear resulting from normal (intended) use, especially to general wear parts such as funnel, burner, thermometer, ignition

and battery, electrode, ignition cable, gas hose, gas pressure regulator, heater, reﬂector, aluminium protective ﬁlm, barbecue or charcoal grill,

ignition grill and coal/grease drip tray.

• Damage to the enamel from the use of utensils and other devices, provided that the error did not already demonstrably exist before ﬁrst use.

• Defects and/or damage due to misuse, improper use, in particular due to not following the instruction manual, safety instructions or

operating/maintenance instructions (for example, use of outdoor equipment indoors, damage resulting from incorrect installation, improper

cleaning of the enamelled surface of the funnel or grill bars, failure to perform a leakage test to the extent recommended in the operating

instructions, use of harmful chemicals, unintended use, etc.).

• Defects and/or damages that are remedied through intervention or repair by persons other than those authorized by DKB.

• Defects and/or damage caused by destructive weather inﬂuences (e.g. hail or lightning).

• Defects and/or damage due to vandalism or due to intentional or negligent damage to the extent that this was not caused by DKB.

• Defects and/or damages incurred during transport to the buyer, unless the transport was arranged by the warranty provider.

• Defects and/or damage due to force majeure.

• Defects and/or damage due to wear caused by professional use for commercial purposes (e.g. use in a hotel or restaurant).

5. Processing of warranty claims

In the event of a warranty claim please contact us or one of our authorized dealers (a dealer directory is available at www.outdoorchef.com) as

soon as possible and tell us your address and, if possible, the product/product part, sales receipt information, serial number and item number

(both can be found on the data sticker on your barbecue; see the ﬁrst section of the instruction manual). Please describe the defect and, if

possible, also send us a photo of it. In order to verify your warranty claim, you will need to return the product to us or your local dealer (bring-in

warranty). Once your warranty claim has been veriﬁed, we will reimburse the necessary and required transport and shipping costs, otherwise we

will send the product back to you at your expense.

The registered brand OUTDOORCHEF is represented by the following enterprise:

DKB Household Switzerland AG | Eggbühlstraße 28 | Postfach | 8052 Zürich, Switzerland| www.dkbrands.com

* A dealer directory can be found on our website at OUTDOORCHEF.COM

** The serial number and article number can be found on the data sticker on your barbecue

(see the ﬁrst section in this USER GUIDE) for information.

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