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Q&A Troubleshooting (Continued)
Recording (continued)
Brightness or colouring of recorded picture different from real life.
Taking pictures under fluorescent lighting may require a faster shutter speed and result in slightly
changed brightness or colouring, but this is not a fault.
Red banding may appear on the LCD monitor or part or the entire screen
may have a reddish tint, when recording or pressing the shutter button
halfway.
This is a characteristic of CCD and may appear if subject contains brighter areas.
Some blurring may occur around these areas, but this is not a fault. This will be
recorded in motion pictures, but not in still pictures.
We recommend keeping the screen away from strong light sources such as sunlight when taking
pictures.
Motion picture recording stops midway.
With some cards, access display may appear briefly after recording, and recording may end midway.
Using a card of SD speed ‘Class 4’
or above is recommended for recording motion pictures in
[AVCHD Lite(GPS REC)]/[AVCHD Lite].
Using a card of SD speed ‘Class 6’
or above is recommended for recording motion pictures in
‘MOTION JPEG’.
The SD speed class is a speed rating for continuous writing.
If recording stops even when using the card above, the data writing speed is low. We recommend
backing up the data on the memory card and reformatting it (28).
The subject cannot be locked. (AF track fails)
If the subject has different colours as the periphery, set the AF area to those colours specific to the
subject by aligning that area with the AF area. (100)
LCD monitor
LCD monitor dims during motion picture recording.
LCD monitor may dim if continuing motion picture recording for long periods.
Brightness is unstable.
Aperture value is set while shutter button is pressed halfway.
(Does not affect recorded picture.)
Monitor flickers indoors.
Monitor may flicker after turning on (prevents influence from fluorescent lighting).
Monitor is too bright/too dark.
Camera set to [LCD MODE] (23).
Black/blue/red/green dots or interference appears. Monitor looks distorted when
touched.
This is not a fault, and will not be recorded on the actual pictures, so there is no need to worry.
Date/age is not displayed.
Current date, travel elapsed days (90), and names and ages in [BABY] and [PET] (65) Scene
Modes are only displayed for approx. 5 sec. when the camera is turned on, after these settings
are made, or after switching from Playback Mode to Recording Mode, etc. They cannot be always
displayed.
Flash
No flash emitted.
Flash set to [FORCED FLASH OFF] (47).
When set to [AUTO] , flash may not be emitted in certain conditions.
Flash cannot be emitted in the [SCENERY], [PANORAMA ASSIST], [NIGHT SCENERY], [SUNSET],
[HI-SPEED BURST], [STARRY SKY], [FIREWORKS], and [AERIAL PHOTO] Scene Modes, or when
using [AUTO BRACKET] or [BURST].
No flash is emitted when recording a motion picture.
Multiple flashes are emitted.
Red-eye reduction is active (47). (Flashes twice to prevent eyes appearing red.)
The Scene Mode is set to [FLASH BURST].
Playback
Pictures have been rotated.
[ROTATE DISP.] is set to [ON].
(Automatically rotates pictures from portrait to landscape. Some pictures taken facing up or facing
down may be interpreted as being portrait.)
Set [ROTATE DISP.] to [OFF].(132)
Cannot view pictures. There are no recorded pictures.
REC/PLAY switch is not set to (play).
No pictures in built-in memory or card (pictures played from card if inserted, from built-in memory if
not).
The Playback Mode has been changed.
Set Playback Mode to [NORMAL PLAY] (118).
Folder/file number displayed as [-]. Picture is black.
Picture edited on computer or taken on different device.
Battery removed immediately after picture taken, or picture taken with low battery.
Use [FORMAT] to delete (28).
Incorrect date displayed in Calendar Playback.
Picture edited on computer or taken on different device.
[CLOCK SET] is incorrect (17, 19).
(Incorrect date may be displayed in Calendar Playback on pictures copied to computer and then
back to camera, if computer and camera dates differ.)
Depending on the subject, an interference fringe may appear on the screen.
This is called moire. This is not a malfunction.
White round spots like soap bubbles appear on the recorded picture.
If you take a picture with the flash in a dark place or indoors, white round spots may
appear on the picture caused by the flash reflecting particles of dust in the air. This is
not a fault. A characteristic of this is that the number of round spots and their position
differ in every picture.
[THUMBNAIL IS DISPLAYED] is shown on the screen.
The pictures may have been recorded on another device. If so, they may be displayed with poor
picture quality.
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