Bedienungsanleitung Panasonic DMP-BD35 (Seite 38 von 48) (Englisch)

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RQT9243 or RQT9350

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart

do not solve the problem, refer to “Customer Services Directory” on page 42 if you reside in the U.S.A., or refer to “Product information” on page 44

if you reside in Canada.

The following do not indicate a problem with this unit:

≥Regular disc rotating sounds.

≥Image disturbance during search.

To reset this unit Page

Operation

To restore the unit if it

freezes due to one of the

safety devices being

activated

≥ Press and hold [POWER Í/I] on the main unit for 3 seconds. (The settings

remain unchanged.)

—

To return all settings to the

factory preset

≥ Select “Yes” in “Restore Default Settings” in the Setup menu.

This returns all values in the Setup menu and the on-screen menu, except for

“Remote Control Code”, “On-screen Language”, “IP Address/DNS Settings”,

“Proxy Server Settings”, “DVD-Video Ratings” and “BD-Video Ratings” to the

default settings.

To return to the factory

preset

(No setting)

≥ Reset the unit as follows:

1Press [POWER Í/I] on the unit to turn off the unit.

2 Press and hold [;], [POWER Í/I] and [< OPEN/CLOSE] on the unit at the

same time for more than 5 seconds until “HELLO” is displayed on the unit.

3 The power will turn on and then turn off.

—

Cannot operate the

television or amplifier/

receiver.

The remote control doesn’t

work properly.

≥ Change the manufacturer code of the remote control. In some cases, even if you

change the code, the remote control may not be operated depending on the type

of the televisions or receivers.

≥ It may be necessary to set the manufacturer code or the remote control code

again after changing the batteries for remote control.

≥ The remote control and main unit are using different codes. Change the code on

the remote control.

≥ The batteries are depleted. Replace them with new ones.

16, 33

The unit is on but cannot be

operated.

≥ Confirm the correct drive is selected.

≥ One of the unit’s safety devices may have been activated.

Reset the unit as follows:

1Press [POWER Í/I] on the main unit to switch the unit to standby.

If the unit doesn’t switch to standby, press and hold [POWER Í/I] on the main

unit for about 3 seconds. The unit is forcibly switched to standby.

Alternatively, disconnect the AC power supply cord, wait one minute, then

reconnect it.

2Press [POWER Í/I] on the main unit to switch it on. If the unit still cannot be

operated, consult the dealer.

≥ Condensation has formed. Wait 1 to 2 hours for it to evaporate.

—

Play fails to start even when

[1] (PLAY) is pressed.

Play starts but then stops

immediately.

≥ Insert the disc correctly with the label facing up.

≥ The disc is dirty.

≥ You tried to play a blank disc or unplayable disc on this unit.

≥ [DivX]: If playing DivX VOD content, refer to the homepage where you purchased

it.

6, 7

Cannot eject disc. ≥ The unit may have a problem. While the unit is off, press and hold [;] and

[< OPEN/CLOSE] on the main unit at the same time for about 5 seconds to force

the tray to eject. Remove the disc and consult the dealer.

—

Start up is slow.

It takes time before play

starts.

≥ Start up takes time in the following situations.

– Immediately after a power failure or the AC power supply cord is connected.

– When the unit is connected with an HDMI cable.

≥ [DivX]: This is normal on DivX video.

—

Cannot set “On” in “24p

Output”.

≥ Only when the unit is connected to the HDMI terminal of a TV supporting 24p you

can select “On”. In some cases where the unit is connected to a TV via an

amplifier/receiver through the HDMI terminals, you may not be able to select

“On”. In this case, connect the unit to a TV through the HDMI terminal and

connect it to the amplifier/receiver through any terminal other than HDMI.

DMP-BD55_35PP-RQT9243_ENG.book 38 ページ２００８年８月２９日　金曜日　午前１０時２８分

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